Divya Shetty
Dombivili East
Summary
HR professional with three years of experience specializing in generalist roles and human resource functions. Demonstrated proficiency in employee relations, onboarding, and development initiatives, alongside a strategic understanding of HR Management Systems. Capable of organizing training programs and managing operational budgets to optimism efficiency. Recognized for strong negotiation skills and a detail-oriented approach to inventory and vendor management.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Incred Financials
Mumbai
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Maintained compliance with company policies during onboarding processes.
Sr Executive- Human Resources
iGATE Global Solutions
01.2009 - 10.2012
- Company Overview: Now taken over by Capgemini
- Induction- Completing Joining formalities, updating personal, educational and dependent information in the system. Providing orientation on HR policies to the new joiners. Working closely with the BPO Business Unit team on various projects, new initiatives etc.
- Performance Appraisal - This involves orientation of performance appraisal system of the organization to new employees who undergoes annual appraisal and to the fresher's who undergoes Anniversary appraisal. Handling queries and coordinating with line managers and employees to completing the appraisal cycle within given period of time.
- Reward and Recognition: Coordinating with different business unit heads, on finalizing the list of employees who all eligible for the reward. Organizing the R&R programs.
- Worked on Internal Job Process (IJP) by conducting the IJP test and interviews to the eligible employees of particular Business Unit along with Business Unit Heads.
- Providing cross training/ awareness to BPO Business Units associates on various PeopleSoft usage and updates.
- HR helpdesk -closing the tickets in HR helpdesk portal, and providing the relevant letter to the employees according the requests raised by employees.
- Exit formalities- conducting exit interviews, retention discussion, and completing the paper work before the employee exit from the organization.
- Full and Final Settlement- Excel in computing individual employees full and final settlement within given TAT.
- Employee Engagement-Organizing employee engagement activities and competitions for BPO business unit employees like R&R program, Floor activities, Cultural Program, Various competition etc.
- BGC- completing Ex-employees background check in the system and providing accurate information to the vendors.
- PLA- Preparing employees Personal Lease agreement on regular basis.
- Completing employees Onsite travel procedure individually.
- Organizing Corporate Training Programs on Life Saving Techniques like Cardio Pulmonary Resuscitation & First Aid programs in various organizations like Educational Institutions, Medical Colleges, Nursing Institutions, and Dental Colleges. Private Firms, Schools & Colleges.
- Raising Funds through private firms and corporates for Child education and women empowerment.
- Now taken over by Capgemini
Project Coordinator
Nightingales Lifesaving Services
Bangalore
03.2008 - 01.2010
- Have handled dedicated projects towards the senior citizens - the area of focus for day care facilities, medical camps, senior citizen ID cards, Senior citizen helpline etc.
- Conducted various training for Corporates and Professional community.
Executive
OXFAM International
Bangalore
09.2007 - 02.2008
Education
Post Graduate Diploma - Human Resource Management
Bangalore
Bangalore01.2013
Diploma in Management -
Bangalore
Bangalore01.2013
Post Graduate Diploma - Business Administration
Mount Carmel Evening College
Bangalore01.2009
Bachelor - Social Work
School of Social Work
Mangalore01.2007
Higher Secondary School -
St Raymonds PU College
01.2004
SSLC - Mangalore
St. Agnes Girls High School
Mangalore01.2002
Skills
- Microsoft Office Suite
- Effective communication
- Analytical thinking
- Networking
- Project planning
- Team collaboration
- Compliance management
- Decision-making
- Active listening
- Customer support
- Employee onboarding
- Policy administration
- Training and orientation
- Team development
- Adaptability
Timeline
Assistant Manager
Incred Financials
07.2025 - Current
Sr Executive- Human Resources
iGATE Global Solutions
01.2009 - 10.2012
Project Coordinator
Nightingales Lifesaving Services
03.2008 - 01.2010
Executive
OXFAM International
09.2007 - 02.2008
Post Graduate Diploma - Human Resource Management
Bangalore
Diploma in Management -
Bangalore
Post Graduate Diploma - Business Administration
Mount Carmel Evening College
Bachelor - Social Work
School of Social Work
Higher Secondary School -
St Raymonds PU College
SSLC - Mangalore
St. Agnes Girls High School
References
References available upon request.
Personal Information
- Date of Birth: 08/05/86
- Gender: Female
- Nationality: Indian
Hobbies and Interests
- Dance
- Painting
- Charity work
References
References available upon request.
Personal Information
- Date of Birth: 08/05/86
- Gender: Female
- Nationality: Indian
Similar Profiles
Sunil Singh BhadauriyaSunil Singh Bhadauriya
Regional Director at InCred Premier Distribution Private LimitedRegional Director at InCred Premier Distribution Private Limited
CHANDRAKANT S. KUMHARCHANDRAKANT S. KUMHAR
Manager - Central Operations at Incred Financial Services LTDManager - Central Operations at Incred Financial Services LTD
SHREYA MANOHAR PANCHALSHREYA MANOHAR PANCHAL
Assistant Manager Credit Analyst at INCRED FINANCIAL SERVICES LIMITEDAssistant Manager Credit Analyst at INCRED FINANCIAL SERVICES LIMITED
Shubalaxmi ShettyShubalaxmi Shetty
Data Steward at General Mills India PvtData Steward at General Mills India Pvt
Manju MathewManju Mathew
Quality Auditing Senior Analyst (Team Lead) at Accenture India Pvt. Ltd.Quality Auditing Senior Analyst (Team Lead) at Accenture India Pvt. Ltd.