DIVYA SHYAM
Sr. Executive Assistant
Bangalore
Summary
Accomplished Senior Executive Assistant with 15+ years of experience providing administrative and logistical support to Senior Executives and Global Leadership Teams in technology and financial sectors. Expertise includes calendar management, international travel coordination, visitor logistics, and event execution. Recognized for handling confidential matters with integrity and strategic insight.
Overview
5
5
Languages
19
19
years of professional experience
Work History
Senior Executive Assistant
Citicorp Services India Private Ltd.
02.2023 - Current
- Executive Calendar & Schedule Orchestration: Direct comprehensive diary and calendar governance for senior executive leadership, prioritizing strategic engagements, committee reviews, and cross-regional syncs.
- End-to-End International & Domestic Travel: Oversee full-lifecycle global travel management including complex multi-destination itineraries, expedited visa documentation, and international accommodation.
- Supported Quarterly Business Reviews (QBRs) and Leadership off-sites across India by developing structured agendas, briefing materials, and minutes of meeting (MoMs).
- Audited and processed complex corporate expense reports via Oracle and Concur, ensuring compliance with financial governance standards.
- Managed end-to-end logistics for global executive delegations, coordinating itineraries, lodging, secured transportation, and badge clearance.
- Compliance & Mandatory Training Governance: Lead systematic monitoring for organizational mandatory training, consistently achieving a 100% on-time completion record and zero audit non-conformance findings.
- Reporting & Analytics: Collate cross-functional data to produce monthly executive dashboards tracking departmental travel expenditure, headcount metrics, and training compliance.
- Enterprise Event Planning: Organize and execute internal town halls, departmental off-sites, and executive dinners, coordinating venue selection, catering, and AV/logistical support.
Recruitment & Administrative Coordinator
Palo Alto Networks
02.2021 - 11.2022
- Partnered with talent acquisition and regional business leaders to coordinate multi-stage interview loops, executive briefing panels, and candidate logistics across technical and corporate verticals.
- Managed candidate onboarding operations, conducted duplicate record audits, and streamlined candidate scheduling workflows and logistics for large-scale recruitment drives.
- Coordinated with HR, IT, and facilities teams to ensure day-one readiness for new personnel.
- Via Persolkelly
Staff Administrative Assistant
FireEye Cybersecurity Pvt. Ltd.
06.2015 - 01.2021
- Global Travel Operations: Developed and managed centralized international travel tracking framework, streamlining visa processing, medical insurance, invite letters, and travel authorizations for improved coordination.
- International Visitor Logistics: Spearheaded executive visitor protocol for global US and regional leadership visiting India; facilitated visa documentation, five-star hotel reservations, and secured airport transfers.
- Forex & Travel Expense Management: Managed corporate prepaid expense cards in coordination with banking partners, preparing travel advance estimates (TAF) and reconciling final accounting sheets.
- Office & Vendor Administration: Supervised administrative operations, managing vendor service agreements, procurement requisitions, facilities ticketing, and employee engagement programs to ensure operational efficiency.
- Culture & CSR Engagement: Served as an active committee representative across the Sports, Culture, and CSR committees, coordinating annual festivals, employee recognition, and wellness events.
Executive Assistant to Senior Director
Citrix India Pvt. Ltd.
06.2008 - 06.2015
- Provided high-touch executive support to the Senior Director and Bangalore management staff, managing strategic calendars, leadership staff meetings, agendas, and quarterly objective tracking.
- Coordinated domestic and international travel logistics, preparing detailed itineraries, managing AMEX travel desk coordination, forex requisitions, and post-travel expense accounting for seamless travel experiences.
- Oversaw procurement and inventory dispatch for IT hardware, peripherals, software licenses, and corporate rewards, ensuring timely fulfillment across multi-site teams.
- Planned and executed site-wide events as single point of contact (SPOC), including corporate retreats, off-sites, team-building sessions, festive celebrations, and management luncheons to foster team cohesion.
- Standardized visitor management procedures, ensuring seamless hospitality, meeting scheduling, and transportation for visiting global leaders.
Admin & HR Executive
Paradigm Property & Facility Management Services
06.2007 - 06.2008
Education
Bachelor of Business Administration - Business Administration and Management
Dr. C.V. Raman University
Chhattisgarh04-2015
Pre-University Course - MPC
Narayana Junior College
Hyderabad03-2002
Skills
Executive calendar management
Time zone scheduling
Global Travel & Logistics
Travel logistics management
VIP & Delegation Management
VIP visit coordination
Compliance & Risk Oversight
Regulatory compliance oversight
Event logistics
Timeline
Senior Executive Assistant
Citicorp Services India Private Ltd.
02.2023 - Current
Recruitment & Administrative Coordinator
Palo Alto Networks
02.2021 - 11.2022
Staff Administrative Assistant
FireEye Cybersecurity Pvt. Ltd.
06.2015 - 01.2021
Executive Assistant to Senior Director
Citrix India Pvt. Ltd.
06.2008 - 06.2015
Admin & HR Executive
Paradigm Property & Facility Management Services
06.2007 - 06.2008
Pre-University Course - MPC
Narayana Junior College
Bachelor of Business Administration - Business Administration and Management
Dr. C.V. Raman University