Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Divya Singh

Bangalore

Summary

With 8 years of experience, from product development to leading stakeholder calls,. Analyze business data for insights, enhance decision-making, and drive growth. Utilize advanced techniques to uncover trends and optimize processes, boosting business intelligence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Cisco
Bangalore
01.2021 - Current
  • Led 7-person team as Product Owner in Cisco AI Hackathon, securing Best Pitch and Presentation award, showcasing leadership, communication, and strategic vision
  • Generated $198million in revenue through efficient technology upgrades, emphasizing on energy, cost, and greenhouse gas savings, with visibility to the CEO and Cisco Partner/Sales teams
  • Led a team of 6 analysts in creating a customer dashboard highlighting purchased products and support services, pinpointing premium service opportunities aligned with Cisco-defined KPIs, resulting in a $220million revenue opportunity
  • Transitioned from à la carte purchasing to enterprise agreement model, optimizing procurement processes by 15% and achieving cost efficiencies of $350million for the organization
  • Conducted sentiment analysis on customer feedback for Cisco products gathered from AWS, Google, and Azure marketplaces
  • Analyzed renewal trends, extracting key insights to inform strategic decisions and optimize renewal processes.

Senior Software Developer

Cisco
Bangalore
11.2018 - 12.2020
  • Led a 15-member development team as Scrum Master for a data integration platform, fostering collaboration and achieving a 20% reduction in defects
  • Improved core data platform by implementing real-time data processing algorithms with NumPy, SciPy, and Pandas, maintaining the analysis pipeline and achieving a ~30% increase in processing speed
  • Analyzed Business Critical Use case, assessing Cisco VPN hub performance amid the COVID-19 breakout, and presented visualizations through Tableau dashboards
  • Created ELT script for JSON data loading and automated processes for diverse formats (JSON, XML, CSV, Text), reducing redundancy by 39%
  • Implemented access controls and authentication mechanisms for data, while creating a specialized web application to enhance data security.

Software Developer

Cisco
Bangalore
08.2016 - 10.2018
  • Created an automated testing framework using Selenium and Python, reducing manual testing by over 60%, and improving software quality through early detection and resolution of critical issues
  • Implemented CI/CD pipelines with Jenkins, Docker, and Kubernetes for microservices, cutting deployment time by 33% and enhancing system reliability
  • Applied iRise for rapid prototyping of internal applications, collaborating with UX/UI teams to enhance applications and website, resulting in a 25% increase in conversion rates
  • Implemented Git for team collaboration, reducing merge conflicts by 50%
  • Optimized codebase, achieving a 10% processing time reduction.

Education

Business Management Essentials -

Cornell University
10.2023

Bachelor of Engineering - Computer Science -

Pes University
05.2016

Skills

    Data Analysis SQL/Database Querying Data Visualization: Tableau/Power BI Data Storytelling Excel Agile, JIRA and Kanban

Certification

AI for Product Management | AI for Everyone | Google Data Analytics | Cisco Data Literacy: Green Belt | Certified Scrum Product Owner

Timeline

Senior Business Analyst

Cisco
01.2021 - Current

Senior Software Developer

Cisco
11.2018 - 12.2020

Software Developer

Cisco
08.2016 - 10.2018

Business Management Essentials -

Cornell University

Bachelor of Engineering - Computer Science -

Pes University

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Divya Singh