Divya Singh
Bengaluru
Summary
Strategic and customer-focused professional with 6 years of sales expertise, transitioning into Product Management to drive innovation and business growth. Skilled in addressing customer needs, analyzing market trends, and delivering data-driven solutions. Known for building strong client relationships, fostering cross-functional collaboration, and aligning product strategies with business goals. Passionate about developing customer-centric products that deliver measurable value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Growth Partner
Markets And Markets
10.2023 - Current
- Successfully managed end-to-end sales cycles for high-value B2B accounts ranging from $5K to $50K per deal.
- Collaborated with internal teams to deliver customized research solutions, reducing sales cycle time by 20%.
- Utilized CRM tools to track and manage 100+ sales interactions per month, ensuring seamless client follow-ups and accurate reporting.
- Managed a pipeline of 50+ inbound leads per month, converting 20%-30% into sales opportunities.
- Delivered tailored solutions for clients across various domains, including Aerospace, Defense, and Energy & Power
Customer Success Account Manager
Adobe
07.2022 - 10.2024
- Built and nurtured relationships, contributing to over $900M in sales within a year.
- Collaborated with cross-functional teams to develop customer success initiatives, driving user engagement and future leads.
- Created strategies to align business objectives with company portfolio goals.
- Designed and implemented process improvements to enhance efficiency and outcomes.
- Maintained customer relationships to ensure satisfaction and promote long-term engagement.
Inside Sales Representative
MetricStream
03.2021 - 07.2022
- Worked with Enterprise and Mid-Market organizations (revenue $500M to $1B) across industries such as Tech, Energy, Healthcare, and BFSI in North America.
- Consistently exceeded quarterly sales goals, leveraging outbound efforts to identify and engage potential customers.
- Conducted discovery calls with senior stakeholders, including Directors and C-level executives, to understand needs and align solutions.
- Defined and streamlined processes for managing leads and building a robust pipeline of opportunities.
- Cultivated relationships through LinkedIn outreach, campaigns, and cold calling, driving customer engagement and interest.
Senior Partner Relation Executive
Grand View Research, Inc
09.2018 - 03.2021
- Generated revenue and managed sales while building global brand presence for Grand View Research with new and existing clients.
- Coordinated with internal teams to handle pre-sales and post-sales queries with minimal turnaround time.
- Built and maintained strong relationships with partners, ensuring alignment on key priorities.
- Monitored sales processes and marketing functions to streamline administrative tasks.
- Developed and implemented strategies to enhance customer experience and satisfaction.
Partner Relations Executive
Wise Guy Research Consultants
03.2018 - 09.2018
- Established and nurtured business relationships by identifying key contacts and developing strategies to achieve productivity goals through performance analysis.
- Coordinated with cross-functional teams, including Marketing, Sales, and Accounts, to ensure smooth operations and long-term partner collaboration.
Education
PGDM - Marketing
Indus Business School (IIEBM)
01.2018
Skills
- Guesstimates
- Product Roadmap
- Market research and competitive analysis
- Feature prioritization using frameworks
- Stakeholder alignment and presentation skills
- Go-to-market (GTM) strategy development
- Empathy and user-focused mindset
- Sales Forecasting
- Analytics Tool- Google Analytics, MixPanel
- Sales Tools- SalesForce, ZoomInfo, SalesNavigator, Hubspot
Project
Industry Project- Launching a physiotherapy application
- Identified the target market and conducted User Research via interviews, surveys and contextual inquiries
- Conducted usability tests and created user flows and wire frames
- Laid out epics, user stories and acceptance criteria
Certification
Product Management Program, Duke University
Timeline
Client Growth Partner
Markets And Markets
10.2023 - Current
Customer Success Account Manager
Adobe
07.2022 - 10.2024
Inside Sales Representative
MetricStream
03.2021 - 07.2022
Senior Partner Relation Executive
Grand View Research, Inc
09.2018 - 03.2021
Partner Relations Executive
Wise Guy Research Consultants
03.2018 - 09.2018
PGDM - Marketing
Indus Business School (IIEBM)
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