Divya Singh

Hyderabad

Summary

Dynamic Business Analyst with a proven track record at Kona AI, excelling in requirements gathering and stakeholder management. Enhanced project delivery timelines through strategic planning and effective communication. Championed process improvements and developed dashboards for real-time updates, significantly boosting project visibility and collaboration across teams.

Overview

year of professional experience

Certification

Work History

Business Analyst

Kona AI

04.2024 - 04.2025

Key Responsibilities :

Requirement Gathering & Documentation

Collaborated with stakeholders to identify business objectives and translate them into clear, actionable requirements for data science and software teams. Created BRDs (Business Requirement Documents), user stories, and process flows.

Reporting

Generated regular dashboards and reports for performance tracking and trend analysis.

Stakeholder

Acted as a bridge between technical teams and business users. Facilitated regular meetings, presented insights, and ensured alignment on deliverables and timelines.

Dashboards

Focused on KPIs, trends, and actionable metrics for internal and client-facing stakeholders.

Agile/Scrum Participation

Contributed to Agile ceremonies such as sprint planning, daily standup's, and retrospectives. Maintained product backlogs and tracked progress using Jira or similar tools.

Education

Master of Science - Project Management

Cardiff Metropolitan University

Cardiff, UK

09-2023

Bachelor of Science - Civil Engineering

CMR Institute of Technology

Hyderabad

09-2021

Skills

Requirements gathering
Workflow Analysis
Product management
Stakeholder management
Team collaboration
Strategic planning

Project management
Time management
Stakeholder engagement
Change management
Reporting and documentation
Teamwork and collaboration

Certification

[Scrum master] Training - 29/02/2024
[PMP] Full course Training- 29/02/2024

Languages

English

Hindi

Telugu

Timeline