A Committed Team Lead with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also a motivated individual with business acumen and willingness to take on challenging roles and mastering them.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
Verizon
Chennai
10.2018 - Current
Implemented security measures such as firewalls, patch management, intrusion detection, prevention systems and authentication protocols.
Performed capacity planning for future growth of the Linux infrastructure.
Created scripts to automate routine tasks such as user account creation, disk space monitoring and system maintenance activities.
Provided technical support for users on various aspects of using Linux systems.
Documented system configurations for auditing purposes.
Optimized performance of mission-critical applications running on Linux servers.
Assisted other teams in troubleshooting complex issues involving multiple subsystems.
Led efforts to migrate legacy data from older server platforms to newer ones.
Coordinated with vendors regarding the procurement of hardware components required for the upgrade or expansion of existing infrastructures.
Participated in disaster recovery exercises to validate established procedures and identify areas for improvement.
Prepared detailed reports outlining progress made during server upgrades or migrations.
Trained junior staff members on best practices related to managing Linux systems.
Managed storage environment operations, including installation and configuration of hardware and software components.
Monitored performance of SAN and NAS systems to ensure optimal utilization levels.
Resolved hardware problems by replacing faulty components or performing firmware upgrades.
Collaborated with vendors to resolve compatibility issues between the SAN and NAS infrastructure and third-party applications.
Deployed virtualization technologies such as VMware vSphere ESXi to leverage existing resources.
Maintained, monitored and troubleshot backups on multiple servers using Symantec NetBackup, EMC Avamar, IBM Tivoli Storage Manager and Commvault Simpana software.
Ensured the successful execution of all scheduled jobs with minimal disruption to business operations.
Provided technical support to end users regarding their backup needs.
Maintained user accounts and security policies in Active Directory.
Monitored server performance using tools such as Task Manager, Performance Monitor, Event Viewer.
Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
Performed daily system monitoring to ensure optimal performance of all virtualized systems.
Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
Managed Windows Server OS updates on the Citrix XenApp server environment.
Tech Lead (Associate)
Cognizant Technology & Solutions (CTS)
Chennai
10.2016 - 09.2018
Provided L2 support for more than 2000+ Linux servers which includes the mission critical and development servers.
Analyzed system performance issues, identified root causes, and developed solutions to resolve them.
Installed, configured, and maintained Linux Server operating systems in physical and virtual environments.
Monitored server health metrics to ensure optimal performance of applications running on the servers.
Performed periodic maintenance activities such as security patching, OS upgrades, firmware updates.
Audited existing IT infrastructure components for potential security threats or vulnerabilities.
Carried out research activities to identify potential solutions for complex technical problems related to Linux systems.
Monitored logs generated by various services running on the Linux servers and identified anomalies or suspicious activities in them if any.
Tuned kernel parameters as per application requirements in order to maximize system performance and reliability over time.
Senior Analyst
HCL Tech Ltd - IOMC
05.2013
I have been handling Linux server administration tasks in Shire Pharmaceuticals like working on incidents, service requests, and change activities.
Education
B.E - Computer Science
Sri Sai Ram Engineering College
Chennai, India
08-2012
Skills
Operations Management
Virtualization Technologies
Patch management
Server Management
Disaster Recovery
Performance Tuning
Automation - Ansible,shell
Storage Management
Linux Certification
Teamwork and Collaboration
Mentoring
Technical Support
Work Planning and Prioritization
Technical Background
3 Years of Experience in administering LINUX servers which include more than 280+ servers.
User management - Managed setup and maintains the groups and user accounts in Linux.
File System administration – Worked extensively on file system creation, extension.
Experience in installing & removing software packages through Red Hat Satellite Server & rpm tool
Installation and configuration of agents, third party tools and respective troubleshooting.
Packet management using yum, rpm.
Writing customized scripts (Perl, python & bash) for the routine works and to fulfil any requirement on multiple servers.
Involved in installation of patches and upgrading of Linux servers.
Experience in Linux server builds and its respective configuration.
Experience in maintenance of Logical Volume Manager (LVM) in Red Hat Linux
Experience in configuration, installation and maintenance of file servers CIFS, SAMBA and NFS.
Personal Information
Gender: Female
Marital Status: Married
Languages
English
Tamil
Accomplishments
Received a total of 6 spotlight awards for various technical aspects and demonstrating leadership skills,
Awarded as a Star performer for two continuous quarters .