Divya Thenozhi

• Responsible for Data Acquisition & Distribution Development team for all engineering and releasing activities on Statistical Database, Data acquisition development, releasing and Cloud Migration (Azure, ACS) along with Quality Assurance team handling UI, Backend , Orchestration and Database Functional and Automation activities
• People manager for 27 members comprising of Developers and QA
• Responsible for Cloud Data Team and their everyday activities to migrate from Erding to Cloud
• Manage Data Acquisition development line team to deliver static to Lite products, owners of PASD for schedule and monitoring and all Database related developments
• Manage QA activities of Backend SSP for SWA-CC,AirCanada, Instant products, SEARCH (TAxes, ATC), Pricing Optimizations (POP) , Merchandising teams
• Owner of various improvement ideas around QA and Database
• Responsible for internship and innovation activities on Chaos Testing, Database Analytics
• Responsible for customer improvements, requirements and delivery
• Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
• Tested models of alternate designs and processing methods to assess feasibility and operating condition effects.
• Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
• Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.

Amadeus is a leading provider of Travel Software and Technology Solutions in Travel industry. Amadeus GDS enables leading travel providers to run their business efficiently and effectively. From global network airlines to low cost carriers, from multinational travel agencies to independent hotels Amadeus technology is used by a wide array of sectors to create successful commercial environments.

Team size – 16

• Built a team of 12 from scratch for Frontend and Backend products and inspire and motivate them constantly
• Tech stack of C++,Java ,Selenium, Python,EDIFACTS
• Handling Multiple products and streams across in Agile SAFe trains
• Promote highly collaborative and transparent work style
• Proven track record on leading teams with least attrition rate
• Promoted from QA Lead to QA Manager in 2 years
• Responsible for complete QA activities in Pricing Engine, Pricing Gateway products under Search, Shopping and Pricing
• Handling activities in Open Backend applications
• Handled multiple critical customers like Southwest Airlines, AirCanada, JAL, SQ etc.,
• Handled major projects in Taxes, Loyalty systems, ATC, Margin Manager, Promo Codes, Shopping, Merchandising and Pricing streams
• Responsible for enhancements of Functional, Regression , E2E testing and CI/CD delivery
• Implementation of BDD framework in UI products, Robot Framework and Protractor
• Over 16 Automation tools in Python in 2 years
• Shift-Left implementation
• Handling multiple frameworks of Agile – SAFe, Kanban and scrum and Waterfall
• Defect Clustering analysis for major customers
• Shift-Deep with Prescriptive and Predictive QA research
• Budget planning, RFPs , Appraisal and customer handling process involvement
• Implemented new quality assurance and customer service standards.

Lead BA / QA (AUG’16 – May’18)

Team size - 10 Offshore and 2 Onsite resources

• Responsible for GWP for SEI and Advisor Market Platform built specifically for each Advisors. Build and maintain functionalities on this platform based on Java
• Project follows Agile-Scrum methodology
• Role is to liaise with Customer, Development team, QA team and UAT team to ensure smooth delivery of Requirements
• Responsibilities include requirement gathering, writing Specifications document, User stories acceptance criteria and DoD(Definition of Done) framing, Test scenarios, Test cases, UAT support and Scrum ceremonies
• Responsible for all Project management activities including Appraisal reviews

TESTLEAD (Oct’12 to July ‘16)

Team size - 5 Offshore and 1 Onsite QA

• Owned various products QA on PNC Savings and Liquidity Continuum – Product testing on Savings and Money Market accounts, PNC Retail Credit Cards Instant Kit for all new customers with end-to-end Product testing and PNC Revenue Management – Project on Auto Check Order and Re-order process
• Responsible for all STLC milestones in both Functional & Automation testing, Owner of Test Strategy and HLTD documents
• Responsible for all Project management activities including Appraisal reviews
• Handling RFP(Request for Proposals) and collaboration with various stakeholders

SME & DESIGNER (June '11 to Sep '12)

• Handled projects like EXIT -The project aims at enhancement of the EXIT (EXport and International Transit) system, EDI Enterprise Management which aims at modifying the transfer mechanism of Electronic data to a more standard process to third party vendors with the help of Middle ware like MQFTE/XB60 and M&S Money - about rewarding banking customer with Loyalty Points
• Responsibilities include understanding, evaluating and studying feasibility of requirements for products
• Present product design in Architecture forums
• Design Documents drafting and UAT plans
• Build PILOT system based on Business Requirements
• Training newly joined developers
• Support for UAT and Go-Live
• Post production enhancements

DEVELOPER (July '08 to May '11)

• Diligenta (Subsidiary of TCS) supports IT sector of Friends Life Insurance. One of the teams in Diligenta supporting the letters sent to Customers is the OUTPUTS TEXT Team
• Development on OUTPUTS document System on Mainframes
• Enhancement of features, QA and printing of letters sent out to customers with help of Software and tools
• Production Support
• Maintenance and enhancement activities
• Status reports and documentation
• Web Page Testing
• Development and Unit Testing of scripts