Experienced WFM Technical Consultant with expertise in implementing and configuring Infor's Workforce Management solutions. Proficient in developing custom Cognos reports, Java payrules, and utilizing Groovy scripting to improve business intelligence and streamline payroll functionalities. Demonstrated ability to translate client business requirements into effective system configurations, optimizing workforce planning, scheduling, and forecasting processes. Proven track record of troubleshooting and resolving technical issues during implementation, ensuring smooth deployment and integration. Skilled in training client teams on software usage and maintenance for increased operational efficiency and productivity.