Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Interests
Meditation
Timeline
Generic
Divyabharathi P

Divyabharathi P

Senior Process Executive
Bangalore

Summary

Respectful Procurement Specialist with understanding of supply and demand and discerning eye for inventory level evaluation. Bilingual go-getter experienced in coordinating with vendors regarding logistics. Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Detail-oriented professional promoting expertise in supply chain planning. Confident Procurement Specialist knowledgeable in managing vendor relations, tracking products and the methods needed to obtain the best pricing.

Overview

7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Senior Process Executive

Infosys Bpm Limited
Bangalore
12.2021 - Current
  • As a Versatile and experienced Professional, Looking for a role in which one can leverage strengths by becoming a vital role among the team,
  • To be a Unique and Phenomenal person in all aspects among the team and passionate.
  • Order management and Procurement with the pace and quality.
  • Best Performer for the Q4 in FY‑20 for the strong perseverance and Vendor management.
  • Received appreciations from the Top management for strong perseverance in PO closure., Working on the contracts assigned by validating the inventory for quote creation in a meticulous way
  • Inputted and submitted client information to facilitate speedy processing of paperwork.
  • Answered telephone or online requests and completed interactions quickly to meet productivity goals.
  • Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
  • Generated monthly metric reports, interpreted results and developed processes and solutions.

Senior Renewal Quote Administrator

NTT India GDC Private Limited
Bangalore
01.2020 - 11.2021
  • KRA summary
  • Quote creation
  • Quote Submission to clients Negotiation
  • Vendor Management
  • PO Closure
  • Order processing
  • KRA Description
  • Working on the contracts assigned by validating the inventory for quote creation in a meticulous way
  • The Renewal quotes submission to clients on time
  • Interaction with clients to discuss on the quotes submitted before moving to
  • PO closure phase for quote iteration if required
  • Strong perseverance in terms of completing the deals for fulfilment of order cycle
  • Interaction with Vendors to keep up the business relationship for long‑lasting across the business portfolio
  • Enhancing the profit by cost reduction in a strategic way which impacts the renewal rate to the organization at my best effort
  • Negotiating with clients for the PO closure on the quotes submitted to enhance the Renewal Rate
  • Acknowledgment of Purchase orders immediately after validation and will go ahead for order processing phase
  • Completing the bookings on time without delay after the PO acceptance from the clients
  • Great coordination with the team and team player too
  • Proactively working with all the team members to ensure booking process smoother
  • Always Finisher rather than initiator across all scenarios in the project.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Increased customer satisfaction by resolving issues.
  • Delivered services to customer locations within specific timeframes.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

Consultant Partner Engagement

Paladion Networks
Bangalore
11.2017 - 10.2018
  • Roles and Responsibilities
  • Identifying the Vendors based on the organization focus and building the business and friendly relationship with them for the business growth
  • Identifying the opportunities from the Sale steam and then taking forward with the Vendor with the respective account manager based on the customer level (Commercial/Enterprise/Midlevel)
  • Doing the Deal registration/Case lock in the partner portal for the opportunity identified for the better price clearance and to avoid the competition
  • Preparing the cost sheet as per the BOM decided by the Vendor with Price clearance and will send to the Bids team for quote and PS generation to submit for quote submission to clients
  • Based on the customer update on the quote will negotiate for the price reduction to win the deal and also the margin for the organization.
  • Used coordination and planning skills to achieve results according to schedule.
  • Delivered services to customer locations within specific timeframes.
  • Created plans and communicated deadlines to complete projects on time.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Carried out day-to-day duties accurately and efficiently.

Inside sales

Valuepoint Techsol
Bangalore
09.2015 - 10.2017
  • Then I will select the distributor as per the Vendor preference and also convincing the distributor for high payment terms based on the transaction value to win the deal
  • I will be sharing the license certificate/renewal confirmation to the delivery team & the customers for their usage by key in with the credentials and to implement the solution in the customerʼs premises & on their Cloud
  • Involving the Finance team effectively in all transactions to get updated on the status of the deal and payment terms
  • Proactively follow ups with the vendors/distributors/Customers to ensure the sales cycle successfully completed without any conflicts
  • Releasing the payment to the vendors/distributors on time
  • KRA Summary
  • New Clients acquisition from all the sources for business growth in terms of
  • IT ‑Security
  • Supporting management and coordinating meetings & fixing appointment with the prospective client
  • Maintaining a good business relationship with existing and new clients
  • Handling Order processing, Invoicing and payments for sales cycle fulfilment
  • Understanding client needs and requirements for software purchase
  • Strong perseverance for order closures with clients
  • Typing speed‑30‑35WPM.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Used CRM software to maintain detailed contact logs and account records.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Created and updated customer accounts with relevant information.
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices and availability.

Inside Sales

Devtools
Bangalore
07.2012 - 02.2014
  • KRA Summary
  • New Clients acquisition from all the sources for business growth in terms of
  • IT ‑Security
  • Supporting management and coordinating meetings & fixing appointment with the prospective client
  • Maintaining a good business relationship with existing and new clients
  • Handling Order processing, Invoicing and payments for sales cycle fulfilment
  • Understanding client needs and requirements for software purchase
  • Strong perseverance for order closures with clients
  • Typing speed‑30‑
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.

Education

MBA - Finance and Marketing

Sri Balaji PG College
India
09.2013 - 08.2015

B.TECH - EEE

RGMCET
India
10.2007 - 04.2011

Intermediate - MPC

Sri Sai Junior College
India
06.2005 - 04.2007

SSC - SSC

Sri Sai Vidhyanikhethan School
India
06.2004 - 04.2005

Skills

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Additional Information

  • RESUME OBJECTIVE COURSES ACHIEVEMENTS

Accomplishments

    Key Accomplishments

  • Negotiated and closed the deals of Y2Y quarters and received the 80% of the POs on time across the assigned basefile.
  • Extending the working hours to assure the quote submission on time to the clients in Malaysia.
  • Leading the team effectively and efficiently and in aggressive way for the approvals to make process smoother every quarter.
  • Trained the team members in several new scenarios to work error-free in contract management to complete the order processing.
  • Helped many times for the Vendor interaction and Collaboration across the team for cost optimization.
  • For the Strong Perseverance got an RR and nice appreciation from the Manager to Top management level.

Certification

CIPS Level 4 (Diploma in procurement and Supply in progress

Interests

My Interest is to become a Procurement Officer

Meditation

Mediation will enhance the interest level towards our career endeavors.

It enhances the focus and concentration towards various aspects in our life.

It improves the thinking capability for fast decision making.

It improves the ability for problem solving.

It also enhances the peace of Mind.

Timeline

Senior Process Executive

Infosys Bpm Limited
12.2021 - Current

CIPS Level 4 (Diploma in procurement and Supply in progress

11-2021

Senior Renewal Quote Administrator

NTT India GDC Private Limited
01.2020 - 11.2021

Consultant Partner Engagement

Paladion Networks
11.2017 - 10.2018

Inside sales

Valuepoint Techsol
09.2015 - 10.2017

MBA - Finance and Marketing

Sri Balaji PG College
09.2013 - 08.2015

Inside Sales

Devtools
07.2012 - 02.2014

B.TECH - EEE

RGMCET
10.2007 - 04.2011

Intermediate - MPC

Sri Sai Junior College
06.2005 - 04.2007

SSC - SSC

Sri Sai Vidhyanikhethan School
06.2004 - 04.2005
Divyabharathi PSenior Process Executive