Divya Darshini S
Product Owner
Bengaluru
Summary
A technology evangelist and competent techno-functional professional with over 19 years of prodigious experience in Product Management, Project Management and SAP Consulting, across multiple projects in SAP and its subsidiaries. An Agile Product Owner with 6+ years of experience in leading product strategy, roadmap planning and cross-functional collaboration. Seeking career advancement with an esteemed organization to leverage my expertise as Product Owner to drive successful project outcomes, enhance business processes, and contribute to the growth and innovation of a dynamic organization.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Product Owner
SAP Labs India (Ariba)
Bengaluru
8 2023 - Current
- Leading High-Tech Industrial Sourcing Projects: Spearheading SAP Ariba High Tech Industrial Sourcing projects, focusing on Retail and E-Tendering projects by working with stakeholders and engineering teams ensuring alignment with business objectives
- Driving Cross-Team Collaboration: Collaborated with cross-functional teams to develop high-quality products that meet customer needs. Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations
- Engaging with Key Customers: Leading discussions, grooming, and prioritizing product features with prime Retail customers like ALDI, ensuring their needs and expectations are met
- Onboarding New Clients: Conducting onboarding activities for prominent Retail clients such as Red Bull, Porsche, and Best Buy, and Public Sector clients such as European Bank of Commerce assisting with initial testing, requirement gathering, and feature development
- Managing Product Backlogs: Translating and communicating product roadmap into product backlog of well-defined features with user experience and appropriate acceptance criteria
- Prioritizing features on the AHA Board in collaboration with the stakeholders & engineers, Finalizing DoDs, managing Jira tasks, and defining Feature Entry/Exit Criteria to ensure delivery with a product vision and strategy.
- Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution
Product Manager, Product Owner, Program Manager, Project Manager, Product Lead, Scrum Master, SAP Consultant
SAP India
11.2013 - 08.2023
- Product Ownership and Strategic Planning: Led as Product Owner for SAP Sales Planning Tool, optimizing customer relationships by providing 360 view of customer, and aligning sales effort with profitability goals
- Business Analysis and Stakeholder Collaboration: Deconstructed high-level business stories, collaborating with stakeholders to define Agile Release Train (ART) scope and deliverables
- Acted as central liaison for cross-functional teams, resolving queries, and ensuring seamless communication across global locations
- SAP Partner Management/Solution Hub Integration: Integrated SAP Partner Relationship Management (PRM) with Solution Hub to migrate historical solutions, eliminating partner creation capability in PRM
- Managed comprehensive quality assurance, overseeing both manual testing and automation testing (Playwright) processes
- Project Management and Scrum Mastery: Led project management and acted as Scrum Master for SAP Harmony Information Steward using Syniti, overseeing development and maintenance with a diverse team of SAP internal and partner resources
- This improved Commissions data quality by 70% over a period of 2 years
- Training and Enablement: Conducted enablement sessions for SAP Regional heads and Sales Executives on SAP Harmony Data Information Steward
- Received training on Data Quality with Information Steward Accelerator from Syniti’ s Product Training Specialists
- Professional Development and Research: Participated in CPQ On-Boarding bootcamp in Munich, Germany, gaining insights into best practices and tool capabilities
- Conducted extensive research and development on CPQ document generation templates to streamline quoting processes
- Project Implementation and Management: Completed SAP Hybris C4C implementation project within 8 months, achieving all milestones on time and within budget
- Achieved 80% user adoption rate within 3 months post go-live, surpassing 75% target, showcasing effective training and change management
- Data Accuracy and System Integration: Ensured 95% accuracy for SAP C4C order processing within 6 months post go-live through data validation and quality checks
- Successfully integrated SAP C4C with SAP ERP and other systems, achieving 95% success rate for all integrations within project timelines.
Technical Consultant
Capgemini CE, Bengaluru (Karnataka)
06.2011 - 11.2013
- Project Management Tool Development Developed and maintained P3 program, an internal SAP GDC tool integrated with cProjects
- Gathered and consolidated data from CRM, HR, and SRM systems to provide comprehensive project overviews globally
- Webdynpro ABAP Development: Contributed as Webdynpro ABAP consultant, responsible for developing various work packages and handling change requests to enhance functionality and usability.
Software Developer
SAP Labs India
02.2005 - 05.2011
- Growth Path: Developer (Feb 2005 – May 2008) | Senior Software developer, Module lead for SAP SRM (June 2008 – Jan 2010) | Senior Software developer for Project Sydney/MDGF (Jan 2010 – May 2011)
- Coordinated with colleagues in Palo Alto, Waldorf, and Israel on user interface design, use cases, and architecture, participating in architectural discussions in Waldorf and design discussions in Tel Aviv, ensuring seamless integration and functionality of SAP SRM and Duet solutions.
- Led Performance Task Force: Led performance task force for SRM 7.0 contract management, addressing escalated customer issues and enhancing overall system performance.
- Delivered Priority Support and Enhancements: Delivered priority support to ramp-up customers within agreed KPIs, developed and stabilized contract management scenarios in SRM 7.0, and integrated catalogs into contracts and shopping carts for Retail customers using SRM 7.01.
Education
Bachelor of Engineering (B.E.) - Computer Science -
Dayananda Sagar College on Engineering
Bengaluru, Karnataka 06.2000 - 05.2004
Skills
Product Development
Product Management
Project management
SAP Consulting
Product strategy & Vision
Communication skills
Analytical skills
Leadership
Agile Development
Scrum & Lean Methodologies
Client Engagement
SAP ABAP
Webdynpro
SAP C4C SDK
JavaScript
NodeJS
ReactJS
Spring Boot Development
SAP Information Steward
Syniti
CPQ
CPQ Templating Language
PowerBI
Springboot Development
SAP SAC
Selenium
Jenkins
Jira
Aha!
Confluence
Katalon Studio
Agile Methodology
Scrum Methodology
Product Backlog Management
Stakeholder relationship management
Business Analysis
Product Lifecycle Management
Release planning
Certification
Certified SAFe Product Owner/ Product Manager (POPM)
Timeline
Product Manager, Product Owner, Program Manager, Project Manager, Product Lead, Scrum Master, SAP Consultant
SAP India
11.2013 - 08.2023
Technical Consultant
Capgemini CE, Bengaluru (Karnataka)
06.2011 - 11.2013
Software Developer
SAP Labs India
02.2005 - 05.2011
Bachelor of Engineering (B.E.) - Computer Science -
Dayananda Sagar College on Engineering
06.2000 - 05.2004
Product Owner
SAP Labs India (Ariba)
8 2023 - Current
Certified SAFe Product Owner/ Product Manager (POPM)
Certified SAFe Scrum Master
Certified IT Project Manager
Certified SAFe Product Owner/ Product Manager (POPM), 2024, Scaled Agile
Certified IT Project Manager, 2023, Indian School of Business
Certified SAFe Scrum Master, 2023, Scaled Agile
Regional Head for SAP Innovation Challenge, 2021, 2022, SAP Labs India
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