Divya G Nair

Annual product launch activities and proficient in requirement gathering, collaborating with cross functional teams and execution of jobs and processes, batch job creation, job scheduling and troubleshooting using ServiceNow, Redwood Job Scheduler tool (RMJ)
Leading a team of 12 members in SAP module.
- Collaborating with the cross functional SAP module teams such as MM,SD, FICO.
- Contributed to the successful NPI activity of new features and product launches.
- Handled critical issues and coordinated with Basis and Fico teams to successful launch of the new feature in the latest product prototype.

• Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
• Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
• Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
• Working as a consultant for a mobile/iPad/laptop manufacturing client, managing the product requirements and delivering the changes within SLA.
• Involved in knowledge transfer and enabling access to new recruits.
• Worked with business stakeholders to identify business problems and create opportunities for product enhancements and development.
• Evolved product vision based on the users feedback and pain points.
• Experience in agile product delivery management reports and analytics.
• Worked on timely month-end and quarter-end activities involving major releases or new product introduction (NPI activities).
• Analyzed product metrics for growth and troubleshooting
• Proficient in Agile methodologies - Scrum and Kanban.

• Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
• Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.