DIVYA KRUPA TEETLA
Filing Clerk (Patient Relations Co-Ordinator)
Hyderabad
Summary
Enthusiastic Filing Clerk (Registration & Billing- Patient Relations Co-Ordinator) hands on experience providing front desk services. Highly personable multitasked capable of answering phone calls, guiding visitors and accountable for maintaining a professional work environment and supervising Front Office teams. Ability to use filing system and Microsoft tools proficiently.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
FILING CLERK
CITADEL HEALTH MANAGEMENT & CONSULTANCY
DUBAI
04.2021 - 08.2022
- Greeting, assisting & supporting patients/visitors as per their needs.
- Scheduling patient appointments,informing patients about delays & waiting time.
- Obtaining patients addresses,contact details, and medical histories.
- Updating and verifying patient information at every visit(New, follow-up,Review)
- Registering & Billing the patients for consultation/ Tests/Diagnostic Services with accuracy as per the Organization policies.
- Liaising with Para Medical Team(For Tests & Reports) Financial Counselors( at the time of admission) Billing Team(in case of credit or insurance billing)OPD to ensure the process go smoothly for the Patient Care & Empathy.
- Maintaining proper billing documentation(daily basis), submission of zero bills/discounted/cancellation & refund bills. Submit billing scrolls & cash collection in cash counter on daily basis.
- Handling patient queries and complaints and addressing them.
PROCESS EXECUTIVE(pilot Project)
KARVY COMPUTERSHARE (P) LIMITED
Hyderabad
08.2017 - 11.2017
- Entered data in the relevant software which was provided by the customers as digital files. Review claim submission dates, obtain and verify information. Recording and maintaining insurance policy and claims information in a database system. Determining policy coverage and calculating claim amounts. Processing claim payments. Complying with federal, state, and company regulations and policies. Performing other clerical tasks, as required.
Teacher, Primary Incharge, Admission Co-ordinator
Emmanuel High School, TVR Smart Future Kids, The School
Hyderabad
06.2010 - 04.2017
- Handle scheduling, record keeping and reporting, Counsel students when needed. Communicate with the parents. Assist in updating lesson content and instruction methodology. Coordinate with teachers to develop lesson plans and materials.
Education
Bachelor of Arts - Corporate Accounts Computer Applications in Accounting
MSN DEGREE COLLEGE
KAKINADA 06.2000 - 04.2003
Skills
Strong Interpersonal & communication skills
Meticulous attention to detail, Active Listening
Organizational skills, Customer Service
Initiative, Team work, Etiquette, Problem solving, Time management
Cash handling, Analytical and Loyalty so on
Proficient in Microsoft office Suite
Travelling, Singing, Watching Movies
I want to collect by travelling cherished memories, greatest stories. It broadens our horizons and its just like reset button. Singing helps me to enhance my memory. It's one kind of stress buster. Watching movies is a kind of joy, It provides enjoyment and reduce stress.
Timeline
FILING CLERK
CITADEL HEALTH MANAGEMENT & CONSULTANCY
04.2021 - 08.2022
PROCESS EXECUTIVE(pilot Project)
KARVY COMPUTERSHARE (P) LIMITED
08.2017 - 11.2017
Teacher, Primary Incharge, Admission Co-ordinator
Emmanuel High School, TVR Smart Future Kids, The School
06.2010 - 04.2017
Bachelor of Arts - Corporate Accounts Computer Applications in Accounting
MSN DEGREE COLLEGE
06.2000 - 04.2003