Divyank Singh
Bangalore
Summary
Obtain a position at a company where I can maximize my management skills, quality assurance, product development, and training experience.
Overview
11
11
years of professional experience
Work History
Team Lead
Settlin Properties Pvt Ltd.
Bangalore
06.2016 - Current
- Led a team of 10 individuals in achieving quarterly sales targets and exceeding goals.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Motivated team members through recognition programs and performance-based incentives.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Customer Support Executive
Portea Medicals Pvt. Ltd.
Bangalore
10.2015 - 05.2016
- Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
- Implemented strategies to improve client engagement and adherence to care plans.
CSR
Hacxad Infotech
Gurgaon
01.2014 - 09.2015
- Contacted customers about potential service upgrades, new services, and account changes.
- Strengthened customer retention by offering discount options.
Education
Graduated -
Subharti University
Meerut01.2020
Intermediate -
01.2011
High School -
01.2009
Skills
- Verbal communication
- Written communication
- Customer service
- Customer relationship management
- Goal-driven
- Work ethics
- Commitment
- Team player
- Interpersonal skills
- Ability to work independently
- Ability to learn new things
Hobbies and Interests
- Listening to music
- Travelling
- Playing in-door and out-door games
- Reading novels
- Surfing internet
- Making new friends
Disclaimer
This is to certify that the information submitted above is true and correct to the best of my knowledge and belief that nothing has been concealed or distorted.
Languages
- English
- Hindi
Extracurricular Activities
Active participation in In-House college events and Inter-College events
Personal Information
- Father's Name: Gajendra Singh
- Gender: Male
- Nationality: Indian
Timeline
Team Lead
Settlin Properties Pvt Ltd.
06.2016 - Current
Customer Support Executive
Portea Medicals Pvt. Ltd.
10.2015 - 05.2016
CSR
Hacxad Infotech
01.2014 - 09.2015
Graduated -
Subharti University
Intermediate -
High School -
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