Divyanshi Soni
Bhopal
Summary
Resourceful banking specialist with more than 5 years of active experience in banking operations
management , branch audit , complaince and cash management. Looking forward to utilize enormous
knowledge of the banking industry and the ability to answer all the questions related to finance, while
working for the organization.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
HDFC BANK
Bhopal
08.2021 - Current
- Responsible for high quality service, branch audit and compliance.
- To maintain FTNR of the whole branch.
- Handling the deliverables and instructions on daily basis.
- Custodian of gold loan operations.
- Cash management, locker operation and CDM operations.
- Monitoring of welcome calling and sending monthly report to cluster head.
- Monitoring Tatkal account opening process and sending report to cluster head fortnightly.
- Handling insta debit card and retained cards on daily basis.
- To issue balance confirmation certificate to clients .
- To maintain morning , evening and large transaction reports.
- Knowledge of softwares - Flexcube, CRM and Outlook.
- In depth knowledge of banking products.
- Handling cash and non cash transactions.
- Support branch on business parameters.
Assistant Manager
Bandhan Bank LTD
Gwalior
02.2019 - 04.2019
- Responsible for Daily Operations management and to provide adequate support to business team.
- Responsible for acknowledgement for request, cheques and fund transfer or any communication as Notices etc.
- Responsible for resolving complaints promptly and eciently within TAT.
- Responsible for maintenance of all daily reports as per guidelines.
- Responsible for ensuring the floor operations run as per Standard Operating Procedures.
- Responsible for Teller, ATM & Locker Operations. Managing the cash and maintaining the record.
- Responsible for FTNR cases , CRM activity and maintaining cheque clearance every day.
Education
PGDM - Marketing Management
MIT
Pune 06.2017 - 05.2019
BBA - Human Resources Management
Prestige Institue of Management And Research
Indore 07.2014 - 05.2017
Skills
- Cash management
- Compliance auditing
- CRM software
- Banking operations
- Banking compliance
- Customer relationship management
Timeline
Assistant Manager
HDFC BANK
08.2021 - Current
Assistant Manager
Bandhan Bank LTD
02.2019 - 04.2019
PGDM - Marketing Management
MIT
06.2017 - 05.2019
BBA - Human Resources Management
Prestige Institue of Management And Research
07.2014 - 05.2017