Divyansh Sahu
owner
Unnao,UP
Summary
Mass Media Graduate with strong analytical and communication skills. Proven ability to produce engaging content and manage projects effectively. Seeking a challenging role to leverage expertise in media and communication strategies.
Overview
2
2
years of professional experience
Work History
. Managed Daily Operations Related to Fleet Manage
Moov India fleet
Mumbai
02.2024 - 02.2025
- Managed daily operations related to fleet management, including vehicle assignment, maintenance coordination, and driver support.
. Ensured optimal utilization of fleet assets, and maintained compliance with local transportation regulations.
. Monitored performance metrics and implemented improvements based on data analysis.
Greenlight Expert ( Customer Support Representative)
Uber India Pvt.Ltd.
Mumbai
01.2023 - 12.2023
- Help the driver's to onboarding process & also provide the training.
- Help the driver partners to resolve their issues. i.e. payment issues, trip fare issues, switch the partner.
- Attachment of Vehicles, ATO (Accounts Taken Over by Hackers), Fraud cases (Incentive Fraud, Fake Trip, Payment Fraud, Cancellation Fraud, Id sharing Fraud etc.).
- Inspection of vehicles at Airport to check the premier eligibility and provide the Premier Kit to respective Partners.
- Visiting the street team and helping them to increase the conversion.
- Arranging new event launch for the protection on women safety.
Education
Bachelor off mass media
Shree Narayan Guru College of Commerce
Mumbai04-2021
HSC - Arts stream
R.J Jhunjhunwala College
03.2018
SSC -
Pandit Motilal Nehru High School
03.2014
Skills
- Fleet management and vehicle maintenance
- Data analysis and regulatory compliance
- Training development and customer support
- Microsoft Office proficiency
- Internet and email skills
Hobbies and Interests
Playing football
Disclaimer
I hereby declare that the information given herewith is correct to my knowledge and I will be responsible for any discrepancy.
Languages
- English
- Hindi
- Marathi
- Panjabi
Personal Information
- Date of Birth: 09/09/98
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
. Managed Daily Operations Related to Fleet Manage
Moov India fleet
02.2024 - 02.2025
Greenlight Expert ( Customer Support Representative)
Uber India Pvt.Ltd.
01.2023 - 12.2023
Bachelor off mass media
Shree Narayan Guru College of Commerce
HSC - Arts stream
R.J Jhunjhunwala College
SSC -
Pandit Motilal Nehru High School
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