Divyanshu Singh
Noida
Summary
Adept at navigating complex live end to end underwriting guidelines and excelling in customer service, I honed my skills at Accenture, leading policy creation and supporting junior underwriters. My expertise in credit analysis and effective communication has consistently driven positive outcomes, showcasing a proven track record of exceeding productivity standards without compromising quality.
Overview
3
3
years of professional experience
Work History
Health Operations Associate (Mortgage Underwriter)
Accenture
Mumbai
12.2023 - 01.2025
- Check the details and grant the coverage of the claims by understanding the 4 C's.
- Income calculation for W-2 wage earners and also for self-employed borrowers.
- Trained new team members on policies and procedures for claims handling.
- Provided guidance and support to junior underwriters in decision-making processes.
- Reviewed company records to determine amount of insurance on single risk or group of closely related risks
- Screen the claims and fill in the mandatory part according to the SOP.
- Created internal policies and procedures related to the underwriting process.
Claims Executive (Underwriter)
EXL services
Greater Noida
09.2022 - 11.2023
- Contacted banks to acquire credit information.
- Performed a detailed analysis of investment portfolios, including capital gains and losses calculations, and subsequently worked on the 4Cs.
- Participated in industry conferences and seminars to stay abreast of best practices related to managing customer expectations during a claim process.
- Doing end-to-end income calculation for self-employed borrowers.
- Consistently meet or exceed productivity while meeting quality standards.
Senior Associate (Mortgage Underwriter)
Innodata Private Limited
Noida
02.2022 - 08.2022
- Conducted risk assessments on loan applications using detailed financial analysis.
- Utilized underwriting software to determine loan risk and make approval decisions.
- Maintained the front desk to provide a positive first impression by overseeing the 4C's guidelines.
- Prepared monthly reports on branch performance metrics such as deposits, loans and fee income generation.
- Performed accounting, financial analysis, and income calculation for W-2 wage earners.
Education
B. Pharma - Pharmacy
Abdul Kalam Technical University
Kanpur07.2022
Skills
- Underwriting guidelines
- Credit analysis
- LTV calculations
- Documentation review
- Good communication skills
- Customer service
- MS Office
- Income calculation
- Live (end-to-end) underwriting
Timeline
Health Operations Associate (Mortgage Underwriter)
Accenture
12.2023 - 01.2025
Claims Executive (Underwriter)
EXL services
09.2022 - 11.2023
Senior Associate (Mortgage Underwriter)
Innodata Private Limited
02.2022 - 08.2022
B. Pharma - Pharmacy
Abdul Kalam Technical University
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