DIVYANSHU SINGH
I Block Jahangirpuri New Delhi
Summary
Seeking a challenging role where I can use my diverse skill set,
adaptability, and problem-solving abilities to contribute to
organizational success.
Overview
4
4
years of professional experience
Work History
Jr. Officer- Processing (UID- Aadhaar)
HDB Financial Services Pvt. Ltd
01.2022 - Current
- Operate A.S.K. Desk in HDFC Bank : Processed customer request for aadhar correction and enrollment.
- Maintained compliance with bank regulations.
- Customer Handling , Saving, Current And NPS Account Opening, Fd, Rd,(Social Security Scheme APY,JBY,SBY) Etc Product Cross Selling.
- Optimized portfolio growth by identifying potential investment opportunities based on social security schemes.
- Supporting manager in implementing operational improvements that increased efficiency across the branch.
Branch Relationship Executive
SBI CREDIT CARD
02.2021 - 07.2021
- Created marketing materials to promote products, services and benefits of credit cards.
- Advised customers on how best to use their credit cards responsibly while minimizing debt levels.
- Provided detailed information on fees, interest rates, payment methods, rewards programs and other related topics.
- Resolved customer complaints or inquiries regarding billing disputes or discrepancies promptly and efficiently.
Education
Bachelor of Science - Science
DR. Bhimrao Ambedkar University
Agra01-2019
12TH - Science
H.B Inter College Aligarh
UP01-2013
10TH - Science
J Inter College Hathras
UP01-2011
Skills
- Problem solving
- Customer Relationship Management
- Microsoft Excel, Powerpoint,word
- Certified “EA Supervisor”from NSEIT Limited on behalfof UIDAI
- Leadership
Disclaimer
I hereby declare that the above statements are true and accurate to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mr. Munesh Pal Singh
- Date of Birth: 21/06/1996
- Gender: Male
- Nationality: Indian
- Marital Status: UnMarried
- Religion: Hindu
Language Known
- Hindi and English
Hobbies
- Reading Book , Make A New Friends, And Listen Songs
Strength
- Positive Attitude, Hard Worker, and Self Motivation
Timeline
Jr. Officer- Processing (UID- Aadhaar)
HDB Financial Services Pvt. Ltd
01.2022 - Current
Branch Relationship Executive
SBI CREDIT CARD
02.2021 - 07.2021
Bachelor of Science - Science
DR. Bhimrao Ambedkar University
12TH - Science
H.B Inter College Aligarh
10TH - Science
J Inter College Hathras