Divyanshu Tiwari
New Delhi
Summary
Business Development Manager with extensive experience at Tata Big Basket, specializing in client relationship management and sales strategy. Proven ability to secure new installations and consistently meet sales targets while building strong partnerships. Skilled in contract negotiation and market penetration, combining analytical expertise with a focus on client satisfaction.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Tata Big Basket
New Delhi , Noida
08.2023 - Current
- Identified and onboarded new locations for BB Insta machines, including corporate offices and educational institutions.
- Developed and maintained relationships with key stakeholders at client sites.
- Acted as primary contact for clients, addressing needs and ensuring satisfaction.
- Achieved sales targets by securing new installations of BB Insta machines.
- Negotiated contracts with clients to maximize revenue and ensure beneficial terms.
- Monitored sales performance, providing insights and strategies for improvement.
- Collaborated with operations and logistics teams for timely installation and maintenance of machines.
- Conducted market research to identify opportunities and develop market penetration strategies.
Channel Management Officer
DTDC Express
Noida
02.2021 - 07.2023
- Developed and executed channel plans aligned with DTDC's long-term objectives.
- Established and nurtured disciplined, quality-branded channel partnerships.
- Monitored franchisee compliance with branding policies and operational standards.
- Assisted channel partners in achieving sales targets and expanding product sales.
- Conducted regular visits to franchisee customers for quotes, contract signing, and business development.
- Identified opportunities for network expansion and client acquisition.
- Ensured timely pickup and delivery operations, meeting service levels for all DTDC products.
- Collaborated with branch customer support to resolve customer queries effectively.
Assistant Manager
IndiaMART
01.2017 - 06.2021
Cultivated strong, professional relationships with existing clients to enhance platform experience.
- Led a team of executives, offering guidance and conducting training sessions to boost skills.
Education
B.Sc -
Veer Bahadur Singh Purvanchal University
05-2016
Skills
- Marketing and branding
- Business development and sales
- Client relationship management
- B2B and direct marketing
- Corporate and retail sales
- Channel and secondary sales
Languages
- English
- Hindi
Total Work Experience
8 Years 0 Month
Timeline
Business Development Manager
Tata Big Basket
08.2023 - Current
Channel Management Officer
DTDC Express
02.2021 - 07.2023
Assistant Manager
IndiaMART
01.2017 - 06.2021
B.Sc -
Veer Bahadur Singh Purvanchal University
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