MS Office
Divyanshu Srivastava
Manager-Operations
Lucknow
Summary
A professional with over 6 years of rich experience in Administration, Operations, Business Development, Key Account Management, Commercial Functions, and Liaison with Local authorities and Government Departments. Demonstrated abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives. Pivotal in developing key clients among Corporate, Educational institutes, Hospitals as well as Residential complexes. An enterprising leader with strong analytical, problem solving and organizational skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Vajra Security Solutions Pvt Ltd
Gurugram
08.2018 - Current
- Supervising the daily operations of more than 500 employees spread across 50 sites in Delhi-National Capital Region while reviewing performance through site supervisors.
- Visiting and meeting the clients, taking regular feedback and resolving the problems related to Operations, Accounts and HR. Identifying, investigating, or resolving security/Facility Management breaches.
- Training and motivating subordinate security professionals and other organization members in security/Facility Management rules and procedures.
- Plan security for special and high-risk events. Successfully conducted Events like the Election of the Bar Council of Delhi in Delhi High Court, Pulsar Festival of Speed in Sector 29 Gurugram, Annual youth festival “Udaan Utsav” at Delhi University. Handled a large team of over 150 security guards, bouncers and facility management staff.
- Liasoning with public law enforcement, fire and other agencies.
- Coordinating with Account departments for payment Recovery, invoices, GST, TDS and other related issues.
- Assisting business development team by obtaining leads from online platforms, websites or associations, sending quotations, meeting and negotiating the rates.
- Monitoring security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
- Supervising the HR department in preparing and filling ESIC and EPFO Challans, external and internal audits maintaining the employee’s documents, Compliance registers, police verification, annual bonus, Gratuity and other benefits and compensations
Assistant Manager - Operations
VSS Security Solutions Pvt Ltd
Gurugram
08.2016 - 06.2018
- Supervising the daily operations of more than 200 manpower deployed at over 20 sites in Delhi and Gurugram.
- Developing & implementing security policy, standards, guidelines & procedures to ensure ongoing maintenance of security.
- Planning & monitoring industrial security arrangements involving preparing security plans, and deployment of security personnel.
- Collapsing information during investigations & assisting in the resolution of cases registered, preparing intelligence/ investigations reports. Liaising with all types of government agencies/institutions/ corporations at different levels for investigation of major cases.
- Developing management & monitoring the performance of a multi-skilled work-force and conceptualizing need bases training programs for performing security operations.
Education
Bachelor of Computer Applications - Business Management, Computer Applications
Institute of Management Studies
Ghaziabad 06.2013 - 07.2016
Senior Secondary - Non Medical
Rotary Public School
Gurugram 04.2010 - 05.2012
Skills
Leadership and supervision
undefinedSynopsis
- Unprecedented success in Business Operations/development and office administration with a proven track record in building strong cross-functional teams, managing key relationships with vendors and offering sales support & product commercialization knowledge while strengthening business operations and the bottom line through cost analysis, operational controls and change management procedures.
- Proven ability to combine vision, creativity and strong business acumen with well-developed project management and leadership qualities.
- Hands-on experience gained through excellent business relations with the trade, distributors and Management of the workforce.
- Excel at Facility Management Services.
Software
Timeline
Operations Manager
Vajra Security Solutions Pvt Ltd
08.2018 - Current
Assistant Manager - Operations
VSS Security Solutions Pvt Ltd
08.2016 - 06.2018
Bachelor of Computer Applications - Business Management, Computer Applications
Institute of Management Studies
06.2013 - 07.2016
Senior Secondary - Non Medical
Rotary Public School
04.2010 - 05.2012
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