Divyarajsinh Chudasama
Mundra - Kutch
Summary
Responsible Project Coordinator focused on maximizing team productivity with proactive, cross-functional communication and organized approach. Demonstrated track record of accomplishing projects on time and under budge. Offers valuable insight earned over 6+ year career.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Product Team Lead
Xsilica Software Solutions Pvt Ltd
Hyderabad
03.2022 - Current
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Managed communication channels between various teams involved in the execution of complex projects.
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Assessed, monitored and reported on work progression.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Assisted project manager in drafting schedules and related documentation.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Conducted market research to identify potential opportunities for new product development.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Identified gaps between current state and desired future state operations.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Assisted in developing training materials for internal staff on new products or services.
- Translated user needs into actionable items that could be addressed by IT teams.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Resolved conflicts between team members in a timely manner to maintain harmony within the team.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Established effective communication channels between departments to ensure information is shared accurately and efficiently.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
- Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
- Recruited qualified candidates through job postings, interviews and referrals; evaluated resumes and applications; extended offers of employment.
- Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
- Motivated team members to consistently achieve or exceed performance expectations.
- Supported HR staff with recruiting and retaining high-performing talent.
- Delegated work to staff, setting priorities and goals.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
Operations Manager
Incope Data Solutions LLP
Ahmedabad
07.2021 - 02.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Built strong operational teams to meet process and production demands.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Presented performance and productivity reports to supervisors.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Responded to information requests from superiors, providing specific documentation.
- Conducted employee observations and documented findings.
- Collaborated with team leaders on quality audits.
- Planned delivery routing, team workflows and promotional initiatives.
- Defined user experience goals and objectives based on project requirements.
- Created wireframes, user flows, prototypes and mockups to visualize design concepts.
- Conducted usability testing to identify areas of improvement in the product interface.
- Developed detailed specifications for web application features.
- Worked closely with developers throughout the software development life cycle.
- Collaborated with stakeholders to ensure alignment between business needs and user experience design.
- Designed effective navigation structures that improved usability across multiple platforms.
- Provided support during quality assurance testing by identifying potential issues related to UX and UI design elements.
- Researched industry best practices for mobile-first design principles and techniques.
- Documented processes for creating a consistent look-and-feel across all interfaces.
- Presented designs to stakeholders at various stages of the project lifecycle.
- Consulted with marketing teams on strategies for improving customer engagement through UX design.
- Participated in brainstorming sessions with cross-functional teams to explore innovative solutions.
- Analyzed customer requirements and translated them into software specifications.
- Developed user stories, use cases, workflow diagrams, and other artifacts for documenting requirements.
Operations Officer
Rajput Yuva Entrepreneur Club Pvt Ltd
Ahmedabad
09.2018 - 06.2021
- Assisted with the development of operational plans and procedures.
- Monitored and evaluated performance metrics to ensure operational objectives were met.
- Conducted research on new technologies, processes, and best practices to improve operations.
- Provided technical support to staff in resolving operational issues or problems.
- Managed day-to-day activities related to IT infrastructure operations.
- Evaluated system performance and identified areas for improvement in order to increase efficiency.
- Identified potential risks associated with operations and implemented mitigation strategies accordingly.
- Reviewed financial information such as budgets, invoices, accounts payable and receivable.
- Analyzed customer feedbacks to identify areas where improvements can be made in terms of service delivery.
- Maintained relationships with key stakeholders including customers, suppliers, partners.
- Supervised a team of subordinate personnel involved in various aspects of operations.
- Resolved conflicts between different departments within the organization in an efficient manner.
- Coordinated with other departments such as sales and marketing in order to deliver better services.
- Drafted reports and led presentations to inform upper management of operational inefficiencies and recommended improvements.
- Improved operational efficiency by optimizing and automating business processes.
- Identified new sources of revenue generation to increase annual corporate profit.
- Liaised with management to properly staff operations according to projected revenue.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Validated customer information, such as addresses and contact numbers.
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
- Created spreadsheets for tracking incoming orders and outgoing shipments.
- Maintained client confidence by keeping information confidential.
- Identified errors in the data entry process and corrected them promptly.
- Organized files, updated customer information, and generated reports as requested.
- Entered large volumes of data quickly with a high degree of accuracy.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Processed invoices accurately according to established procedures within specified timeframes.
- Resolved problems related to incorrect or incomplete data entries.
- Conducted quality control checks on all entries prior to submission.
Operations Manager
The Captain Digital
Ahmedabad
04.2017 - 08.2018
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with research projects by gathering, analyzing, and summarizing data.
- Managed workflow processes related to document management tasks efficiently.
- Inputted customer data into computer database accurately and quickly.
- Created spreadsheets to track customer orders and shipping information.
- Organized paper documents into digital filing system for easy access.
- Evaluated new technologies and recommended improvements to current systems.
- Performed basic administrative duties such as filing, copying, scanning.
- Maintained accurate logs of all activities performed in the course of daily work.
- Conducted quality assurance checks on all entries to ensure accuracy of data entry.
- Identified errors in source materials before they were entered into the system.
- Utilized various software programs including MS Office Suite and specialized applications.
- Verified accuracy of data entered by comparing it to source documents.
- Maintained confidentiality of sensitive information while entering data into system.
- Identified, corrected and reported data entry errors.
- Maintained current knowledge of company's products, services, and pricing schedules.
- Utilized various software applications to input, process, store, retrieve, and analyze data.
- Troubleshot technical problems associated with the use of automated systems used for data entry.
- Engaged in continuous improvement initiatives to reduce errors while increasing efficiency in data entry operations.
- Compiled monthly reports summarizing data entry activities.
- Collaborated with IT personnel to resolve any hardware or software issues encountered during processing tasks.
- Processed confidential client information with discretion and accuracy.
- Provided assistance to other departments in resolving issues related to data entry processes.
- Monitored incoming emails for new orders and updated existing records as needed.
- Assisted with training new staff members on proper data entry procedures and protocols.
- Generated ad-hoc reports upon request by management team.
- Identified and corrected data entry errors to prevent duplication across systems.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Gathered and documented statistical information to generate reports.
- Exceeded quality goals to support team productivity.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Contacted customers via phone or email to address data inquiries.
- Supported data entry across departments as requested, switching promptly to new projects.
- Revised standard operating procedures to reflect current practices.
Education
Bachelor of Engineering - Computer Engineering
LDRP Institute of Technology And Research
Gandhinagar04-2017
Diploma Engineering - Computer Engineering
Sanjaybhai Rajyaguru Diploma Engineering College
Rajkot04-2014
Skills
- Performance Monitoring
- Resource Allocation
- Invoice Verification
- Workplace Safety
- Performance Improvement
- Quality Improvement
- Overseeing Daily Activities
- Conflict Resolution
- Resource Management
- Team Leadership
- Strategic Planning
- Attention to Detail
- Resource Coordination
- Virtualization
- Change Management
- Decision-Making
- Spreadsheet Tracking
- Flexible and Adaptable
- Workload Management
- Good Judgment
- Detail Oriented
- Resource Mobilization
- Multiple Priorities Management
- Project Lifecycle
- Project Coordination
- Project Management
- Technical Writing
- Remote Team Management
- Project Feedback Data
- Research
- Data Collection
- Requirements Writing
- Quality Assurance
- Team Coordination
Languages
Gujarati
First Language
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Product Team Lead
Xsilica Software Solutions Pvt Ltd
03.2022 - Current
Operations Manager
Incope Data Solutions LLP
07.2021 - 02.2022
Operations Officer
Rajput Yuva Entrepreneur Club Pvt Ltd
09.2018 - 06.2021
Operations Manager
The Captain Digital
04.2017 - 08.2018
Bachelor of Engineering - Computer Engineering
LDRP Institute of Technology And Research
Diploma Engineering - Computer Engineering
Sanjaybhai Rajyaguru Diploma Engineering College
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