Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Divya Ravichandran

Chennai

Summary

Experienced professional with a solid foundation in project management and business analysis. Wealth of knowledge in IT, software testing, and quality assurance. Proficient in Agile Scrum methodology, adept at navigating shifting business requirements and priorities to achieve successful outcomes through organized and cooperative strategies.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Executive

Redington (India) Limited
04.2022 - 03.2025
  • Created comprehensive project plans, defined milestones, and established timelines to enhance workflow efficiency
  • Directed cross-functional teams, facilitating collaboration among stakeholders, developers, and clients
  • Led Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives to boost team productivity
  • Conducted in-depth analysis of database structures to understand data organization, relationships, and retrieval mechanisms
  • Partnered with development teams to enhance database performance through optimized indexing and query strategies
  • Facilitated regular team meetings, sprint planning, and progress reviews to maintain transparency and accountability

Business Analyst

Redington (India) Limited
04.2019 - 03.2022
  • Collaborated with stakeholders and vendors to develop requirements and scope
  • Gathering requirements, analyzed business objectives and created user stories
  • Managing product backlog and reprioritizing based on business criticality
  • Acted as the liaison among stakeholders, vendor & operations team to understand business demands
  • Conducted End-to-end project walkthrough to stakeholders and to internal team
  • Creating reports and dashboards to track the projects based on timelines
  • Worked in End-to-end functionality in cloud portal from partner onboarding, order placement, provisioning, subscription management, vendor setup, end customer management, invoicing & reconciliation

Test Analyst

Redington (India) Limited
10.2018 - 03.2019
  • Developed detailed test plans, scripts, and use cases to align with testing objectives.
  • Defined clear, measurable project goals and prioritized tasks to optimize team efficiency.
  • Collaborated cross-functionally with various departments to create innovative solutions for functionality challenges.
  • Analyzed software bugs and documented findings along with proposed resolutions for the development team.
  • Executed multiple testing methodologies, including black box, functional, system integration, smoke, browser compatibility, user acceptance, and regression testing.
  • Possess strong knowledge of SAP modules, including sales order creation, stock allocation, payment terms, invoicing, and shipping processes.

Test Engineer

TATA Consultancy Services
11.2008 - 11.2011
  • Solid understanding of banking processes, including account opening, statement generation, overdraft management, and identity theft protection.
  • Accurately documented test procedures and test cases to ensure traceability and clarity.
  • Utilized DeviceAnywhere software to verify balance alerts, account opening status, and transaction summaries.
  • Worked with internal banking applications used by staff for account opening, payment processing, credit card issuance, and fulfillment of welcome kits.

Education

Bachelor of Engineering - Electronics and Communication Engineering

SRM Easwari Engineering College
Chennai

Skills

  • Software Development Life cycle (Agile Scrum Methodology)

  • Requirements Gathering & Analysis

  • Project Management /JIRA

  • Reports/Dashboards

  • Defect management

  • SQL Work Bench

Certification

  • Professional Scrum Product Owner 1, Scrum.org, https://www.scrum.org/certificates/819426
  • Professional Scrum Master 1, Scrum.org, https://www.scrum.org/certificates/810422
  • Business Analysis Fundamentals, Udemy, 06/01/22, https://www.udemy.com/course-dashboard-redirect/?course_id=751792
  • The International Software Testing Qualifications Board (ISTQB) - Foundation Level

Accomplishments

  • Successfully analyzed stakeholder requirements and launched digital applications that reduced manual effort and improved overall business efficiency.
  • Proven team player with the ability to manage multiple projects simultaneously, meet deadlines, and provide timely support for production.

Timeline

Senior Executive

Redington (India) Limited
04.2022 - 03.2025

Business Analyst

Redington (India) Limited
04.2019 - 03.2022

Test Analyst

Redington (India) Limited
10.2018 - 03.2019

Test Engineer

TATA Consultancy Services
11.2008 - 11.2011

Bachelor of Engineering - Electronics and Communication Engineering

SRM Easwari Engineering College

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Divya Ravichandran