Divyashree RC
Bangalore
Summary
Innovative senior software engineer offering several years of experience. Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems. Demonstrates hardworking and adaptable approach to challenges with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
Work History
Senior Software Engineer
iQuanti
Bangalore
11.2022 - Current
- Credello: As a UI Developer at Credello, a financial service tailored for the US market, I have contributed to various pages of the website.
- These pages assist customers in selecting a credit card that aligns with their needs, taking into account factors like their credit score and the reason for application.
- Developed web pages that facilitate the pre-qualification journey of users, aiming to present them with suitable loan options they are eligible to apply for.
- My work focused significantly on performance optimization, ensuring that our website delivers a fast, responsive, and seamless user experience.
- In addition, I worked on GA tagging as part of our SEO tasks, ensuring that user interactions were tracked accurately for further analysis.
- This contributed to optimizing user journeys for both signed-in and non-signed-in users, allowing for a tailored experience that meets the diverse needs of our clientele.
- Reference URL: www.credello.com
Senior Engineer
LTIMindtree
Bangalore
06.2019 - 07.2022
- Smart IVR KPI Dashboard: Involved in developing a dashboard primarily used to showcase the statistics related to calls managed by a contact center bot
- Contributed to the development of a web application utilized by contact center agents
- This app enables agents to efficiently manage incoming calls from users, providing them with insights into the prior interactions between the user and the bot before the call is transferred to the agent
- Audio Generator Tool: Developed a tool using ReactJS and NodeJS which helps the user to generate audio files
- User will be able to type or paste a text and can generate an audio file of the same with options to add in different voice to different paragraphs of text, modify pitch, voice, volume of the voice, add breaks in the sentences and add different interpretations
- Cognitive Contact Center Dashboard: This web app is used to analyse the calls answered by a bot in order to understand the performance of the bot
- It also gives a picture of what was the user's sentiment on every conversation he had with the bot
Education
BE - CSE
SJC Institute of Technology
06.2019
Skills
- ReactJS
- NextJS
- HTML5
- CSS3
- REST API
- Styled components
- Material UI
- ES6
- JavaScript
- TypeScript
- Web Services
- NodeJS
- GraphQL
Languages
English (Full Professional Proficiency), Kannada (Native or Bilingual Proficiency), Telugu (Native or Bilingual Proficiency), Hindi (Professional Working Proficiency)
Timeline
Senior Software Engineer
iQuanti
11.2022 - Current
Senior Engineer
LTIMindtree
06.2019 - 07.2022
BE - CSE
SJC Institute of Technology
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