DIVYASREE YEKOLLU
Associate WebMethods Integration Support
Bangalore,KA
Summary
Associate supporting webMethods integration environments with production incident monitoring, log analysis, and L2 troubleshooting. Resolves failures across Integration Server, Broker, Trading Networks, and JDBC adapters while coordinating with application and business teams to restore service within SLA targets. Supports root cause analysis, operational improvements, and improvements in existing codes.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Associate
Cognizant
01.2023 - Current
- coordinated production support to oversee and address integration incidents, guaranteeing system stability.
- Investigated logs from diverse sources to identify patterns and trends within system behavior.
- Developed and implemented process improvements to enhance operational efficiency and reduce errors.
- Coordinated cross-functional teams to streamline project workflows and maintain timelines.
- Tested selected products for performance characteristics or adherence to specifications.
- Conducted root cause analysis to resolve system issues.
- Participated in hackathon employing frontend and webmethods.io integration tools to generate innovative solutions
- Developed detailed documentation to facilitate knowledge transfer and improve support.
- Analyzed business processes to identify areas for improvement and efficiency gains.
Education
B.Tech - Computer Science and Engineering
Sri Venkateswara College of Engineering
Tirupati01-2022
Skills
Webmethods Integration
Linux
SQL
Java
JavaScript
Production support
Incident management
Root cause analysis
Log analysis
System monitoring
Integration troubleshooting
Middleware support
Test execution
Technical documentation
ServiceNow ticketing
Jira workflow management
Oracle SQL
Unix shell scripting
EDI transactions
Languages
English
Upper intermediate (B2)
Telugu
Advanced (C1)
hindi
Intermediate (B1)
Timeline
Associate
Cognizant
01.2023 - Current
B.Tech - Computer Science and Engineering
Sri Venkateswara College of Engineering