Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and interests
Timeline
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DIVYENDRA KURREY

DIVYENDRA KURREY

Bilaspur

Summary

A motivated and detail-oriented Mechanical Engineering postgraduate from the National Institute of Technology (NIT), Raipur, with a specialization in Industrial Engineering and Management. Strong knowledge in operations research, production planning, supply chain optimization, IC Engines, and Heavy Earthmoving Machinery (HEMM). Experienced in improving process efficiency using data analysis, simulation tools, and decision-making techniques. Hands-on exposure to advanced technologies, including participation in the implementation of Caterpillar D11 Dozer equipped with Semi-Autonomous Tractor System (SATS) at Adani coal mines. Skilled in project management, resource planning, and strategic thinking to enhance productivity and reduce costs. A confident team player with strong communication skills, quick to learn, and always focused on continuous improvement and adapting to new challenges.

Overview

4
4
years of professional experience

Work History

Customer Support Engineer

CIEL_GMMCO LIMITED
09.2024 - Current
  • Handled routine maintenance of Caterpillar D11 Dozer equipped with Semi-Autonomous Tractor System (SATS), a next-generation autonomous machine, operated at Adani coal mining sites.
  • Contributed to the implementation of SATS-enabled Caterpillar D11 Dozer at Adani coal mines as a member of the autonomous system deployment team.
  • Prepared detailed reports and presentations to communicate project status and results to senior management and clients.
  • Identified opportunities for process improvements and led initiatives to enhance operational efficiency.
  • Managed maintenance data records and tracked maintenance and operating information for onsite reference.
  • Coordinated with suppliers to secure high-quality materials at competitive prices, optimizing supply chain efficiency.
  • Worked side by side with the test design staff to promote and boost test coverage.
  • Interpreted data to inform engineering decisions and make system improvements.
  • Documented service interventions in detail, ensuring accurate records for future reference and compliance.
  • Managed inventory of spare parts and tools, optimizing stock levels to support seamless service delivery.
  • Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Received and actioned feedback politely and professionally, going extra mile to deliver positive customer outcomes.

Service Supervisor

VOLTAS LTD
06.2021 - 12.2021
  • Maintenance Management: Oversee the maintenance and repair of 60-ton dump trucks operating in coal mines (COAL INDIA LIMITED), ensuring optimal performance and minimal downtime.
  • Team Leadership: Manage a team of technicians, providing guidance, training, and coordination to ensure efficient service operations.
  • Preventative Maintenance: Implement and monitor preventative maintenance schedules to extend vehicle lifespan and prevent costly breakdowns.
  • Troubleshooting & Repairs: Lead troubleshooting efforts for complex mechanical issues and ensure timely, effective repairs.
  • Inventory & Spare Parts Management: Oversee spare parts inventory, procurement, and management to ensure quick availability of essential components.
  • Safety & Compliance: Enforce strict safety protocols and regulatory compliance, ensuring all maintenance activities meet industry standards.
  • Operational Efficiency: Continuously identify opportunities to improve maintenance processes, reduce costs, and increase fleet uptime.
  • Documentation & Reporting: Maintain accurate service records and reports on repairs, maintenance activities, and truck performance.

Education

Masters in Technology - Mechanical Engineering with specialization in Industrial Engineering and Management

National Institute of Technology Raipur
2023

Bachelors in Engineering - Mechanical Engineering

Shri Shankaracharya Group of Institutions
2016

12th standard - Science

CBSE Board
2012

10th standard - Science

CBSE Board
2009

Skills

  • Strong problem-solving, analytical, and decision-making abilities
  • Effective time management and multitasking in fast-paced environments
  • Adaptable to new technologies, tools, and industrial methodologies
  • Proficient in project and resource management (MS Project)
  • Knowledge of strategic, financial, and risk management principles
  • Skilled in operations research, supply chain, and production planning (MRP, ERP)
  • Familiar with Lean, Six Sigma, and Kaizen for process improvement
  • Effective communicator and team collaborator with leadership experience
  • Hands-on understanding of quality control, ergonomics, and work design
  • Experienced in data analysis, optimization, and industrial process evaluation
  • Skilled in handling and understanding HEMM such as Dozers, Dumpers, Excavators, Loaders, Graders, and Drill Machines
  • Knowledge of basic maintenance, safety protocols, and core systems like hydraulics, transmission, and controls

Accomplishments

Qualified the Graduate Aptitude Test in Engineering (GATE) in the years 2020 and 2021.

Languages

Hindi
English

Hobbies and interests

Sports & Fitness: Active participation in football, running
Travel: Passionate about exploring new cultures and learning about global industries

Technology & Innovation: Keeping up with the latest advancements in engineering and AI

Timeline

Customer Support Engineer

CIEL_GMMCO LIMITED
09.2024 - Current

Service Supervisor

VOLTAS LTD
06.2021 - 12.2021

12th standard - Science

CBSE Board

10th standard - Science

CBSE Board

Masters in Technology - Mechanical Engineering with specialization in Industrial Engineering and Management

National Institute of Technology Raipur

Bachelors in Engineering - Mechanical Engineering

Shri Shankaracharya Group of Institutions
DIVYENDRA KURREY