DIWAKAR KUMAR
Summary
Experienced with strategic planning and execution, ensuring alignment with organizational goals. Uses strong leadership capabilities to inspire and motivate teams toward success. Track record of leveraging financial acumen and stakeholder relationships to drive business growth.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Executive
ICICI Prudential Asset Management
12.2023 - Current
- I am working as relationship manager growth market at ICICI PRUDENTIAL MUTUAL FUND since 9th December 2023 and looking for 3 Cities i.e Siwan, Chhapra and Gopalganj
- Role is to maximize sales by educating, planning and implementing organization strategies/activities to achieve the given targets through the set of distributors in retail business Internal Focus Branch Relationship Team of All Banks by leading, training and guiding them, also doing joint calls, Channel team
- External Focus - National Distributors, Regional Distributors, Investors, also engaging with direct client, empanelling new distributors, also prospect new distributor and acquisition of new investors
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Trade Desk Manager
ICICI Bank LTD
09.2021 - 10.2022
- First Level of Scrutinize & process the submitted documents like LC, BG, Export/Imports, /LC Advising/ Confirmation/Issuance/ SBLC/ Collections/ Bill Discounting, Payments etc
- Ensure to minimise no
- Of Trade transaction rejection by Trade CPU
- Handling of rejections/queries raised by Trade CPU
- Assisting spoke branches in handling and managing trade transactions
- Adherence defined TAT for Trade Products
- Reduce/Eliminate customer complaints by providing superior services
- To ensure that the transaction complies with all the regulatory requirements under the current RBI guidelines in addition to the banks internal policies and procedures
- Good understanding of RBI & FEMA regulations and UCPDC
- Liaise with other departments in relation to transactions being handled
- Manage transaction follow-up and record updates accordingly
- Follow up with customers/RM/TC for closure of outstanding EDPMS and IDPMS
- Regular interaction with relevant stakeholders for implementation of products/policies/guidelines and improving operating efficiency & customer satisfaction
- Handling back office related activities in an efficient manner
- Assist in transactional regulatory checks as required
- Assist the monitoring team in following up matters with clients as required
Education
Bachelors - economics
Pt.Y.K.J College
muzaffarpur, bihar 01.2016 - 01.2019
Diploma - ECE
Acharya polytechnic
soldevenahalli, bangalore 01.2012 - 01.2015
10th - undefined
Mukherjee seminary
muzaffarpur, bihar 01.2011 - 01.2012
Skills
Customer relations
Team leadership
Administrative skills
Problem resolution
Workflow planning
Team building
Customer retention
Risk management
Staff training
Customer-oriented
Staff motivation
Strategic planning
Financial management
Distribution management
Certification
PGDSRB (Post Graduation in Diploma in Relationship Banking)
Extra-Curricular Activities
District level kabaddi NCC 'A' certificate with A grade
Personal Information
- Father's Name: Ramnath Choudhary
- Mother's Name: Sunila Devi
- Date of Birth: 01/23/96
- Gender: Male
- Nationality: Indian
Disclaimer
The above statements are true to the best of my knowledge and belief.
Timeline
Executive
ICICI Prudential Asset Management
12.2023 - Current
Trade Desk Manager
ICICI Bank LTD
09.2021 - 10.2022
Bachelors - economics
Pt.Y.K.J College
01.2016 - 01.2019
Diploma - ECE
Acharya polytechnic
01.2012 - 01.2015
10th - undefined
Mukherjee seminary
01.2011 - 01.2012