Diwakar Sharma
Management Trainee
Ghaziabad
Summary
To establish my credentials as a successful professional and work in a diverse and challenging environment. I want to contribute to Maximize growth for organization based on my skill, learning, and leadership. To serve the organization to the best of my capabilities, honesty, and hard work.
Handling dispute fairly and efficiently can retain customer and vendor trust.
Overview
8
8
years of professional experience
1
1
Language
Work History
Management Trainee
Genpact India Pvt Ltd
05.2023 - Current
- Managing diverse reports, including the Rejected Report, the BPM Report, the Invoice Report, and the PO Closing Research Report.
- Minimize the impact of disputes, and ensure an invoice is paid correctly.
- Categorize the nature of the dispute, such as pricing issues, delivery problems, and make decisions as per the contractual agreement.
- Transmit the claim for payments rejected by the system.
- Support day-to-day business operations, and ensure a smooth workflow.
- Analyze vendor payment and claims in TIPS for PO and non-PO invoices.
- Coordinated with the team to outline critical points on the client call for resolution, and drafted detailed meeting minutes.
- Payment process to the vendor according to the due date of invoices.
- Manage vendor statements, and reconcile accounts payable balances.
- Work closely with the senior manager to understand business functions.
- Successfully settled claims with a remarkable 97% accuracy rate, surpassing the industry benchmark.
- Address and resolve payment discrepancies and issues.
- Maintain positive relationships with vendors, addressing inquiries, and resolving disputes within TAT.
- Assist in accounts payable reports and reporting requirements.
- Perform an internal audit to ensure all invoices and queries are handled as per the guidelines.
SR. Process Associate
Stratsol Software System Pvt LTD.
05.2022 - 11.2022
- Vendor invoice (PO, non-PO) processing in the system.
- Analyze vendor claims based on 3-way matching and charge expenses to appropriate cost centers.
- Two-way or three-way match prior to invoice processing, and monitoring on-hold invoices.
- Vendor reconciliation and credit note.
- Handle vendor queries, and provide resolution on time.
- Creating recurring payments for vendors.
- Prepare travel expenses-related entries as needed for proper monthly accounting of expenses.
- Update the tax profile and tax liability of the customer, vendor files.
- Processed vendor invoices and expense reports in alignment with client policy matrix via ACH, WIRE, or CHECK.
Consultant
Silver-skills PVT Ltd
10.2021 - 05.2022
- Analyze travel and expense data to identify trends, opportunities for cost savings, and areas for process improvement.
- Conduct regular audits of expense reports to ensure compliance with company policies, and identify potential fraud or misuse.
- Serve as a subject matter expert on travel and expense management systems, providing training and support to users as needed.
- Provide guidance and support to employees on travel and expense-related inquiries, including policy interpretation, expense report submission, and reimbursement status.
- Manage end-to-end travel and expense processes, including travel booking, expense reporting, reimbursement processing, and vendor management.
Relocation analyst
Silver-skills Pvt Ltd
10.2017 - 05.2021
- Process and reconcile employee expense reports in accordance with company policies and procedures.
- Review and verify expense receipts and documentation for accuracy and completeness.
- Communicate with employees regarding expense report submissions, policy inquiries, and reimbursement status updates.
- Serve as the main point of contact for travel-related inquiries, including booking flights, hotels, and rental cars.
- Negotiate corporate rates with travel vendors to optimize cost savings.
- Monitor travel and expense trends, identifying opportunities for process improvement, and cost reduction.
- Generate regular reports to track travel and expense spending, and provide management insights.
- Collaborate with cross-functional teams, including HR and accounting, to ensure timely and accurate processing of expenses.
Education
Master of Science - International Business
IGNOU University
New Delhi, India 04.2001 -
Bachelor of Science - B. COM
Dr. BRAU Agra
04.2001 -
12th - undefined
UP Board
04.2011
Skills
Knowledge of MS-word, excel, PowerPoint
Interests
In my hobbies including interaction with people, reading, travelling, and playing cricket
PERSONAL DOSSIER
I hereby declare that the information provided herein is true, complete, and correct to the best of my knowledge and belief.
Timeline
Management Trainee
Genpact India Pvt Ltd
05.2023 - Current
SR. Process Associate
Stratsol Software System Pvt LTD.
05.2022 - 11.2022
Consultant
Silver-skills PVT Ltd
10.2021 - 05.2022
Relocation analyst
Silver-skills Pvt Ltd
10.2017 - 05.2021
Master of Science - International Business
IGNOU University
04.2001 -
Bachelor of Science - B. COM
Dr. BRAU Agra
04.2001 -
12th - undefined
UP Board