Diwakar Sharma
Agra
Summary
Experienced in driving sales growth and building strong client relationships. Known for developing strategic sales plans and leading high-performing teams to exceed targets. Consistently deliver exceptional customer service and foster long-term partnerships.
Overview
18
18
years of professional experience
Work History
Senior Sales Executive
BLUE STAR INDIA LIMITED
01.2023 - Current
- Appointment of new channel partners and development of existing ones.
- Ensure the presence of the Brand in major cities by the appointment of new Channel partners or sub-dealers.
- Appointment of new sub-dealers under the distribution network to increase the penetration of the brand in each assigned location.
- Handling and ensuring the training and overall development of 18. to 20 team members (ISD).
- Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
- Shared comprehensive brand and product knowledge to maximise sales.
- Adapted sales techniques and approaches in response to market changes and competitive pressures.
Area Sales Manager
MIRC ELECTRONICS LTD.
07.2020 - 12.2022
- Maintaining and increasing sales of your company's products
- Reaching the targets and goals set for your area
- Setting sales targets for individual reps and your team as a whole
- Monitoring your team's performance and motivating them to reach targets
- Keeping up to date with products and competitors
- Expansion of Distribution/Dealer Network
Team Lead
PSPL (GROUP COMPANY OF VIDEOCON LTD)
10.2019 - 11.2019
- Manages an assigned geographic sales area or product line to maximize sales targets and meet corporate objectives.
- Build a pipeline of leads, approach them and pitch the Paytm product.
- Build a relationship with institutions to drive traffic to the Paytm app.
Branch Operation Manager
VIDEOCON GROUP
03.2014 - 10.2019
- Company Overview: Videocon AC, Techno Kart, India/Planet Mobile
- Plan and implement the most effective distributor & Dealer and Subdealer Network for placement of Videocon Air-conditioner Products in the market.
- Achieve the assigned territory sales and profitability targets while adhering to credit agreement SLAs and maintaining focus on quality of customer service in franchisee stores.
- Track contemporary trends and subsequently, forecast the future trends in all aspects of operations.
- Conduct regular competitor analysis around franchisee operations and take appropriate actions accordingly.
- Videocon AC, Techno Kart, India/Planet Mobile
Associate Customer Acquisition Manager
NEO-GROWTH CREDIT PVT. LTD.
09.2013 - 03.2014
- Responsible for Prospecting, developing and acquiring clients (business merchants) through direct sourcing or channels (DSA/ Alliances/others).
- Meeting productivity targets on loan disbursements on Month on Month basis.
- Understanding the product offering clearly.
- Explaining the product to the merchants.
- Achieving set disbursal targets through lead generation and fulfilment from alternate channels.
Sr. Financial Manager in Life Banka- Channel
ICICI PRUDENTIAL
05.2013 - 09.2013
- Understand their protection and investment needs.
- Identify and recommend solutions that fits their requirements the best.
- Offer the prospect or existing customer the complete range of products.
- Help complete the procedure necessary for processing the purchase of policy.
- Keep in touch with customers to ensure that their policy service requests are managed properly.
- Facilitate settlement of claims.
- Cross Sell of insurance product to bank existing customers.
Deputy Manager
HDFC BANK LTD
04.2012 - 10.2012
- Value Growth.
- Granular growth in the portfolio - ensuring each customer in the portfolio grows in value over the March base.
- Deepening of relationship.
- Attrition management.
- Income from cross sell products.
- Responsible for cross sell & enhancing relationship with existing customers.
- Selling of investment products like Mutual Fund, Insurance, CA, Loans.
Director
PATCOOL ELECTRICAL PVT. LTD.
02.2011 - 04.2012
- Own the entire process, client acquisition and management, deal acquisition and management, oversee delivery, and ensure client receivables. This would include working with all internal stakeholders including planning, retail, warehouse, finance and related teams.
- Approach new businesses with proposals.
- Establish & maintain efficient relationship with new and existing clients.
- Generate new business opportunities in assigned territory / channel.
- Create proposals for target clients with relevant info and quotes.
Branch Manager
ICICI SECURITIES LTD.
07.2007 - 01.2011
- Ensuring the productivity of Centre and Relationship Managers by planning sales activities, identification of training needs and measurement of product penetrations, customer awareness and satisfaction.
- Handling HNI (High-net worth Individuals) clients for closure of sales on all products (except equity) without subsequent delegation.
- Provide management direction to foster effective selection, development and reward of subordinates while contributing to initiatives in support of the Company's Diversity programs.
- Ensuring adherence to Sales Processes.
- Ensure the security, policies and audit procedures are followed as outlined by policy.
- Manage operations and customer service activities of a Centre.
Education
M.B.A. -
U.P. Technical University
01.2007
B.SC. - undefined
Agra University
01.2004
Skills
- Sales and Marketing
- Business Development
- Client Relationship Management
- Channel Management
- Team management
- Business Planning
- Customer Satisfaction
- Service Quality
- Customer Retention
- Training and Development
- Mentoring
- Performance Monitoring
- Dynamic Environment Creation
- Motivating High Performance
Accomplishments
- Awarded as best RM for Life Insurance Business and recognized as fourth runner up in terms of Offline Revenue in the region and honoured with award of excellence for fixed deposits business., 2009
- Promoted as Senior Relationship Manager., 2009-04
- Promoted as Branch Manager., 2009-12
- Recognized for wealth business and became top branch manager in the region (Delhi, UP & Uttrakhand) in terms of self-sourced revenue., 2009-12
- Honoured with Executive League award for life insurance business., 2009-12
- First runner up in the region for the self-sourced revenue in Branch Manager Category., 2010-01
- Became top branch in the region for Wealth product in financial year 2009-10., 2009-10
LANGUAGES
Hindi
English
CAREER EXPERIENCE
- MIRC Electronics Ltd. (Onida), Agra, Agra, Uttar Pradesh, Area Sales Manager, 2020-07, present, Maintaining and increasing sales of company's products, Reaching the targets and goals set for the area, Setting sales targets for individual reps and team, Monitoring team's performance and motivating them, Keeping up to date with products and competitors, Expansion of Distribution/Dealer Network
- PSPL, Agra, Agra, Uttar Pradesh, Team Lead, 2019-10, 2019-11, Manages an assigned geographic sales area or product line to maximize sales targets, Build a pipeline of leads and pitch the Paytm product, Build a relationship with institutions to drive traffic to the Paytm app
- Videocon Group, Agra, Agra, Uttar Pradesh, Branch Operation Manager, 2014-03, 2015-12, Plan and implement the most effective distributor & Dealer and Subdealer Network, Achieve assigned territory sales and profitability targets, Track contemporary trends and forecast future trends, Conduct regular competitor analysis
- Neo-Growth Credit Pvt. Ltd., Delhi NCR, Delhi, Delhi, Associate Customer Acquisition Manager, 2013-09, 2014-03, Responsible for Prospecting, developing and acquiring clients, Meeting productivity targets on loan disbursements, Understanding the product offering clearly, Achieving set disbursal targets
- ICICI Prudential, Delhi NCR, Delhi, Delhi, Sr. Financial Manager in Life Banka- Channel, 2013-05, 2013-09, Understand protection and investment needs, Identify and recommend solutions, Help complete the procedure for processing policy purchase, Facilitate settlement of claims
- HDFC BANK LTD, Delhi NCR, Delhi, Delhi, Deputy Manager, 2012-04, 2012-10, Value Growth, Deepening of relationship, Responsible for cross sell & enhancing relationship with existing customers
- Patcool Electrical Pvt. Ltd., Delhi NCR, Delhi, Delhi, Director, 2011-02, 2012-04, Own the entire process, client acquisition and management, Establish & maintain efficient relationship with clients, Generate new business opportunities
- ICICI Securities Ltd., Delhi NCR, Delhi, Delhi, Branch Manager, 2007-07, 2011-01, Ensuring the productivity of Centre and Relationship Managers, Handling HNI clients for closure of sales, Manage operations and customer service activities
PERSONAL INFORMATION
- Father's Name: Mr. Mahendra Sharma
- Mother's Name: Poetess Chetna Sharma
- Date of birth: 1984-08-15
- Marital status: Married
HOBBIES AND INTERESTS
Singing, Playing Chess, Cooking
Timeline
Senior Sales Executive
BLUE STAR INDIA LIMITED
01.2023 - Current
Area Sales Manager
MIRC ELECTRONICS LTD.
07.2020 - 12.2022
Team Lead
PSPL (GROUP COMPANY OF VIDEOCON LTD)
10.2019 - 11.2019
Branch Operation Manager
VIDEOCON GROUP
03.2014 - 10.2019
Associate Customer Acquisition Manager
NEO-GROWTH CREDIT PVT. LTD.
09.2013 - 03.2014
Sr. Financial Manager in Life Banka- Channel
ICICI PRUDENTIAL
05.2013 - 09.2013
Deputy Manager
HDFC BANK LTD
04.2012 - 10.2012
Director
PATCOOL ELECTRICAL PVT. LTD.
02.2011 - 04.2012
Branch Manager
ICICI SECURITIES LTD.
07.2007 - 01.2011
B.SC. - undefined
Agra University
M.B.A. -
U.P. Technical University