Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jitendra Paswan

Mumbai

Summary

Dynamic customer service professional skilled in conflict resolution and credit card processing. Known for adaptability and technical knowledge, contributing to improved customer relationships and team collaboration in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

Athena BPO
Mumbai
12.2024 - 01.2026
  • Responded to customer inquiries and delivered accurate information about ICICI Bank credit cards via outbound calls.

Education

Bachelor's in Computer Application - Computer And Information Sciences

Swami Vivekanand Subharti University
Meerut
11-2017

Skills

  • Customer service
  • Customer relationship management
  • Credit card processing
  • Conflict resolution
  • Team collaboration

Languages

English
Intermediate (B1)
B1
Hindi
Native
Native

Accomplishments

  • Top performer in the JFM contest, received the highest incentive in the team.

Timeline

Customer Service Executive

Athena BPO
12.2024 - 01.2026

Bachelor's in Computer Application - Computer And Information Sciences

Swami Vivekanand Subharti University
Jitendra Paswan