Diwash Sharma
New Delhi
Summary
Experienced networking professional with a robust skill set in designing, implementing, and maintaining intricate network infrastructures. Proficient in TCP/IP, routing protocols (BGP, OSPF), VLANs, DMZ, and Cisco technologies. Adept troubleshooter with a track record of swiftly resolving incidents and maintaining high network availability. Proven success in managing critical infrastructure for high-traffic environments, fostering optimal performance and reliability. Strong commitment to staying abreast of emerging technologies and best practices in the ever-evolving field of network administration. Ready to contribute expertise and drive success in challenging networking environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SYSTEM SUPPORT SENIOR ASSOCIATE (NETWORK OPERATIONS)
NTT Data Services
Noida
09.2021 - Current
- Managed a high-traffic enterprise environment with over 500 servers and network devices for smooth NOC Operations
- Managed critical network infrastructure across multiple data centers, ensuring 99.99% uptime over a 12-month period for a high-traffic enterprise environment consisting of over 500 servers and network devices
- Troubleshot and resolved over 500 network incidents monthly, maintaining a 99% SLA compliance rate and boosting overall network uptime by 5% through proactive system monitoring and rapid response protocols.
IT SPECIALIST
LUXE CAR WASH (IT Dept.)
New Delhi
07.2019 - 08.2021
- Setting up and maintaining all Computers, Servers, and networking devices
- Managing ADDS Diurnal maintenance of network Infrastructure (LAN/WAN) in the Operational process, maintaining healthy uptime using ticketing applications like ServiceNow and documentation for changes in the network
- Handling Internal queries and resolving issues reported by the Users.
Education
10TH ICSE -
Sunshine School
12TH CBSE -
Airforce School
BACHELOR OF COMMERCE -
Delhi University
Skills
Networking
TCP IP
Route Protocol
Network Operations
Cisco Wireless Routers and Switches
Hardware and Software Configurations
IP Addressing and Subnetting
Root Cause Analysis
Switching Protocols
Network Security
Ethernet
Dmz
VLAN
Bgp
Ospf
Load Balancer Cisco IPSEC MPLS Stp Vtp Tunnels
Hands-on Tools : Entuity, SolarWinds, Cisco Meraki dashboard, ServiceNow
Certification
- ITIL V4
- CCNA (COURSE ONLY)
Voluntary Involvement
ANTI-PHISHING CAMPING
Animal Shelter Volunteer in People for Animal Foundation
Hobbies and Interests
- Table Tennis
- Hiking
- Tracking
- ESports
- Motorsports
Timeline
SYSTEM SUPPORT SENIOR ASSOCIATE (NETWORK OPERATIONS)
NTT Data Services
09.2021 - Current
IT SPECIALIST
LUXE CAR WASH (IT Dept.)
07.2019 - 08.2021
10TH ICSE -
Sunshine School
12TH CBSE -
Airforce School
BACHELOR OF COMMERCE -
Delhi University
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