DIXION LOBO

• Company Building: Joined as the third hire, playing a critical role in expanding the team from a startup stage to a workforce of over 50 employees. Involved in hiring, training, and mentoring team members across recruitment and business development.
• Revenue Generation: Spearheaded business growth in North America by identifying new clients in IT, Engineering, and finance sectors, achieving consistent revenue increases through lead generation.
• Client Management: Built and maintained strong client relationships through proactive communication and service customization, ensuring alignment with client needs in staffing and recruitment solutions.
• Team Leadership: Directed a team of 30+ recruiters and BD executives, overseeing their training, performance management, and mentorship, contributing to skill development and enhanced productivity.
• Full-Cycle Sales Management: Managed the end-to-end sales process, from prospecting and cold calling to proposal creation, presentation, and contract closure, with a focus on long-term client retention and upselling opportunities.

• Conducted targeted outreach to new and existing clients, focusing on North American markets for IT staffing solutions.
• Generated and followed up on leads through various channels, including references and network connections, ensuring a strong sales pipeline.
• Prepared proposals and reports for management, tracking performance metrics to drive continuous improvement.
• Led presentations to prospective clients, tailoring solutions to meet specific requirements in contract and permanent staffing.

• Supervised a team of 12, overseeing daily operations and ensuring achievement of monthly sales targets.
• Managed escalation calls and provided solutions to client concerns, contributing to customer satisfaction and retention.
• Generated daily and monthly reports for upper management, supporting data-driven decision-making.

Achievements

• Recognized for 100% target achievement in Q1 2015, receiving a trophy and certificates from the National Sales Manager.

• Marketed and sold health insurance policies through outbound calls, exceeding monthly targets.
• Collaborated with the verification team to ensure smooth payment processing and client satisfaction.