Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dixit Kumar

Summary

Analytical Risk Management Analyst known for high productivity and efficient task completion. Possess specialized skills in risk assessment, PRSA regulatory compliance. Excel in critical thinking, problem-solving, and decision-making to navigate complex risk landscapes effectively.

Overview

14
14
years of professional experience

Work History

Process Manager (Analyst - Risk Management II)

AMERICAN EXPRESS
GURGAON
05.2022 - Current
  • Engage with SABE Functional teams, Operational Excellence
  • SOX, PWC and IAG teams for control testing &
  • Execution, Internal and External Audit support
  • Drive robust risk management through risk assessment, highlighting opportunities and initiating changes to enhance
  • Controls and monitoring & ensuring controls effectiveness
  • Manage operational Risk events: End to end ORE management, developing robust action plan to mitigate risk and
  • Ensure timely closure
  • Manage PRSA refresh annual activity with meeting all the incentive COE teams SPOCS band 35s and Risk
  • Assessment questionnaire filled separately and then consolidating for all 6 BU's
  • Successfully closure of PRSA testing from last two years within given timelines for approx
  • 10+ teams
  • Delivering project within defined timelines and SLA
  • Liaising with the Risk Management Group, as well as internal and external auditors, to assist with the continual
  • Improvement of the risk management framework, ensure proper alignment and documentation of any gaps identified
  • During the validation process
  • Working on clearly communicate operational risk requirements and working proactively with management to
  • Implement
  • I am able to handle multiple work streams and adhoc tasks simultaneously without close supervision

Sr. Lead Analyst

AMERICAN EXPRESS
GURGAON
04.2019 - 05.2022

Corporate Controllership – Financial Accounting & Close

  • Executed the Breakage revenue & Discount revenue, processes for prepaid products like Gift cards, Reloadable cards &
  • Traveller's check for US, CAD & JAPAN markets and booked the correct manual journal entries in ledgers for three
  • Years
  • Executed Exhibit B monthly settlement process payout to InComm for app.4 Years very smoothly
  • Total payment made to
  • InComm -$549M ($520M from P&L & $29M from B/S) till May'2022 without any further delay or escalations
  • Calculated & posted the manual journal entries of AXP breakage revenue for gift card & Traveller's check on basis of
  • Sales in US, Canada & Japan region
  • Posted month end entries in Oracle to create an accrual for payment to third party vendor along with clearing various
  • Balance sheet open items on WD+3 month close
  • Provided support for FCCA, FX and other Financial Accounting & Close activities by working closely with multiple
  • Stakeholders across Finance and technology
  • Compilation of reports obtained from different teams along with self-extraction of some reports to calculate the monthly
  • Payout to third party vendor for the managing of AMEX prepaid business
  • Leading the call with stakeholders to explain the calculation in report basis input received by 40 sources
  • Extracted the reports from OBIEE, MSTR & Smart view on monthly basis for preparing the data for all the stakeholders
  • Reconciliation of General Ledger balances with different reports, identification of variance and reaching out to
  • Technologies or respective teams for the reason
  • Learned & executed the Conversion Revenue, FCCA, AEEML & FX activity from last one year independently and
  • Smoothly App
  • Executed the 300+ Automated Journal Rules for these processes
  • I have prepared trend analysis of different items to ensure out of trend items do not go unnoticed and presented in a
  • Meeting with the leadership team
  • Close coordination with payments team to ensure the payments are released to third party vendor timely as per
  • Agreements
  • I also maintain high accuracy and productivity standards with eye for details
  • Ensuring Control & Compliance
  • Posting true up entry to ensure accounting is tied up with the payments amount released to vendor
  • Created a formula-based reconciliation sheet for AMEX General Ledger and EGDW (Third party calculation sheet)
  • Report items to validation & ensure that the accurate number will be presented to third party in settlement report

Sr. Lead Analyst

AMERICAN EXPRESS
GURGAON
10.2014 - 04.2019

Global Record To Report - Finance Operations

  • (Reporting & Reconciliation of prepaid business of AMEX)
  • Job Description:
  • Liaoning with client manager teams, customers and other finance teams to provide exposure reports, analyzing sales
  • Trend and preparing underpaid data and providing recommendations to minimize cycle time to reconcile
  • Processing accrual JEs in Oracle for settlement amount paid to third party
  • Created a macro & formula based sheet to collate the amount from different sources and converting into one settlement
  • Amount
  • Periodic review and updating the SOPS for Prepaid Business on Knowledge Center
  • Presentation of statically analyzed data with various MS Office tools like PPT, Graphs, flow charts, data comparisons etc
  • Submission of critical reports such as Daily, Weekly & monthly MIS, Potential write off, reconciliation controls, Trouble
  • Tickets status etc
  • Knowledge of Oracle, FIS, Micro Strategy, Express Pass and Sales force
  • Providing customer assistance as per SLA to selling partners for inventory control, Customer Disputes (Direct & Indirect)
  • Bank Account Information, settlement question/issues & various other services
  • Improve the process effectiveness by involving in critical project of streamlining the reconciliation process of Retails
  • Partner's accounts across the US market
  • Identified problem areas which were hampering smooth reconciliation of the
  • Accounts
  • Required imperative RCA (Root Cause Analysis), follow ups and extensive research to ensure proper
  • Functioning of account
  • Support the SOX & IAG Audit on regular basis
  • Maintaining close contact with client managers / business partners, technology teams and other external parties to
  • Standardize and smoothen the reconciliation process
  • Responsible for Training & mentoring new joinees on prepaid reconciliation and imparting system knowledge on tools
  • Such as Legacy, Sales force, FIS (FR&A), SMART, Customer Service Application etc

Senior Accounts Officer

WIPRO BPO LIMITED
04.2011 - 08.2014

Client: Sears Holdings Corporation (SHC) (www.Searshc.com)

  • Auditing invoice processed by team in order to avoid duplicate payments
  • Handling daily operations in Audit Recovery (Filing claims on Potential Duplicates, accounting etc)
  • Month end activities (Filing claims on overcharge items, Handling on Freight, Sales Tax, Source Quantity Claims
  • Execution of claims on month end manual reports)
  • Consistent Follow ups with Food Vendors for getting their approvals for deductions from their accounts
  • Update weekly productivity of the team in software & maintain dashboard
  • Handling of ad-hoc queries received from the vendors and stores
  • Engaged in stabilizing process needs and new team members training for smooth operation
  • Make SOP's for new activities and approved them by client
  • Reviewing of Sales Based agreements for Sears
  • Solving employee queries and processing Accounts Payable invoices with a TAT (Turnaround Time) of 48 hours
  • Worked on Citrix Mainframe, IPS (Invoice Processing System), CSI (Centralised System Of Invoicing), SHC Merchant
  • Workbench and Vat Agreements
  • Identify over payments and under-recovery of credits due

Education

Masters of Business Administration (MBA) - Finance

Punjab Technical University
Jalandhar
01.2010

Bachelor of Commerce (B.Com) -

Kurukshetra University
01.2008

Diploma in Information Technology -

Kurukshetra University
Kurukshetra
01.2007

Senior Secondary (10+2) -

H.B.S.E. Board
01.2005

Skills

  • Quality service
  • Operational Excellence
  • Decision-Making
  • Analytical Thinking
  • Problem-Solving
  • Continuous Improvement

Accomplishments

  • Blue rewards received for exemplifying the efforts in completing the incentive PRSA refresh exercise for both SABE and incentive COE along with multiple other tasks to build a strong risk and compliance environment in Apr'2024 & Aug'2024
  • Blue rewards appreciation received for Standard operating procedures (SOP) audit for both SABE and incentives processes s along with BAU work in Oct'2023.
  • Blue rewards received for worked on global record management policy AEMP 08 requirements applicable to incentive processes and collaborated with incentive teams POC's and got their official records declared in Archer. For this I have reached out to various business units to learn the process of filing exception for record management policy and worked with GRM spoc to apply the same for incentive official records in Sep'2023.
  • Awarded as "Director's Team Award" in Jul'2022 within short span of time for completing the Q2'2022 PRSA testing within a strong risk and compliance environment. Also received the Blue rewards appreciation for my immense dedication and hard work for this critical activity.
  • Blue rewards appreciation received from Legal Entity controllership for successfully closure of PW PCMC audit before the deadline with non-qualified report in Apr'2020, May'2021 & Apr 2022.
  • Nominated for 2021 Finance visionary award for demonstrating resilience, flexibility, innovative thinking, and a positive attitude during this challenging & unprecedented time. Also got the "Blue Rewards" in Oct'2021 for the same.
  • Blue rewards appreciation received from senior leader for managing the core responsibilities and accelerating the accounting activities in Apr'2021.
  • Received customer appreciation in Aug'19 for delivering with the great leadership behavior approach & living the blue box values.
  • Blue rewards received in Apr'19 from Legal entity controllers for successfully closure of PWC PCMC audit before the deadline without a single obligation from the auditors.
  • Blue rewards received in Aug'18 & Dec'18 for supporting Exhibit B process exceptionally continuous from last 9 months.
  • Rewarded as "VP AWARD" in the month of May '17 for doing the research and found the cause of variance amounted $21MM between sub ledger and general ledger of AMEX.

Timeline

Process Manager (Analyst - Risk Management II)

AMERICAN EXPRESS
05.2022 - Current

Sr. Lead Analyst

AMERICAN EXPRESS
04.2019 - 05.2022

Sr. Lead Analyst

AMERICAN EXPRESS
10.2014 - 04.2019

Senior Accounts Officer

WIPRO BPO LIMITED
04.2011 - 08.2014

Masters of Business Administration (MBA) - Finance

Punjab Technical University

Bachelor of Commerce (B.Com) -

Kurukshetra University

Diploma in Information Technology -

Kurukshetra University

Senior Secondary (10+2) -

H.B.S.E. Board
Dixit Kumar