Result driven and hard working with over 10 years of experience of Branch Banking in managing high volume customer service operation in credit, insurance, loans and finance. Able to balance customers need with the company's needs, highly skilled in achieving productivity and performance targets, ability to resolve credit settlements through effective negotiation. Looking better job opportunity in company.
• This is front-line sales position in consumer cards sales team, and is responsible for driving business, achieving monthly sales targets, and acquiring new customers through cultivate selling of our card’s products via defined channels of acquisition (Retail, Corporate, Venue-Sales)
• Prospecting for new customers through exciting leads and cold calling and maximizing lead generation.
• Leveraged insurance sales expertise to promote products and capitalizes on upsell opportunities.
• Maintained detailed record of customer information and policy sales.
• Recommended products to customers, thoroughly explaining details.
• Sales insurance, credit card and loans through branch support and open market.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Responded to customer requests for products, services, and company information.
• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Inter college Table Tennis champion. Many certificates received from banking target achievement