DIYA AGARWAL
NEW
Summary
Dedicated Master Technical Training Instructor with expertise in employee training, project management, and effective communication. Proven ability to develop comprehensive training programs that enhance team performance and align with organizational goals. Results-oriented professional with a strong background in customer service and team building. Experienced in delivering engaging workshops and evaluating training effectiveness to drive continuous improvement and foster collaboration among technical staff. Dynamic instructor specializing in technical training and mentoring. Recognized for developing impactful training initiatives, utilizing feedback for course improvement, and implementing technology to enhance learning experiences.
Overview
65
65
years of professional experience
1
1
Certification
Work History
Master Technical Training Instructor
ZARA
NEW DELHI
01.1961 - Current
- Delivered engaging workshops to strengthen product expertise within team members.
- Facilitated hands-on workshops to enhance product knowledge among team members.
- Developed comprehensive training programs for technical staff in retail operations.
- Collaborated with management to align training initiatives with company goals.
- Evaluated training effectiveness through feedback and assessments from participants.
- Mentored new instructors on effective teaching strategies and techniques.
- Implemented updated technology tools to streamline the training process.
- Maintained accurate records of student performance and attendance.
- Encouraged active participation from attendees through interactive activities during class sessions.
- Analyzed customer feedback data to determine areas needing improvement in course content or delivery methods.
- Established positive relationships with stakeholders including faculty members and students.
- Conducted post-training evaluations with participants to assess effectiveness of learning activities and identify areas for improvement.
Education
High School Diploma -
BABU MAN SENIOR SECENDERY SCHOOL
NEW DELHI, INDIA01-2036
Skills
- Employee training
- Project management
- Effective communication
- Customer service
- Technical writing
- Team building
Languages
English
Upper Intermediate (B2)
B2
Italian
Intermediate (B1)
B1
French
Beginner
A1
German
Elementary (A2)
A2
Certification
HVAC
References
References available upon request.
Timeline
High School Diploma -
BABU MAN SENIOR SECENDERY SCHOOL
Master Technical Training Instructor
ZARA
01.1961 - Current