Diya Seth

• Collaborated with designers to establish standard AI design patterns.
• Spearheaded effort to onboard design team members onto Jira platform.
• Engaged in user group sessions in London to connect with customers.
• Reduced frequency of support tickets by addressing common customer needs.
• Enhanced collaboration between design and development teams to accelerate task completion.
• Aligned design strategy with business objectives in partnership with PMs, sales, and engineering.

Product Design Intern, Whatfix.

• Facilitated the identification and resolution of approximately 80 UX problems through collaboration with cross-functional teams.
• Increased efficiency by 25% through streamlined translation processes.

• Directed effort to create an inclusive wearable converting sign language to verbal communication.
• Led risk management initiatives, achieving a 20% reduction in prototype errors.

• Participated in team-based design collaborations to facilitate development of effective client marketing and communications programs.

• Monitored emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into future projects.

• Brainstormed with peers and other members of design team to determine enhancements and product features.
• Suggested enhancements to product design that would improve user experience.
• Followed quality control procedures.
• Produced rapid prototypes usingFigma.

• Designed graphics for websites, logos and promotions for marketing purposes.
• Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
• Prepared images to coincide with social and blog posts.
• Created design work for print and digital sales and marketing campaigns.

• Contributed to mock-ups, email campaigns, and social media content.
• Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
• Conducted daily updates to social media profiles to boost company online presence.
• Designed and presented social media campaign ideas.