Summary
Work History
Education
Skills
Languages
Timeline
Generic
DIYA WALIA

DIYA WALIA

Gurgaon

Summary

Goal-oriented professional with expertise teaching young children. Upbeat when engaging with students and driven to maintain positive parent-teacher relationships. Focused on advancing student success resulting in academic excellence and social development and also fluent in speaking French , Hindi and English offering student many options to learn the language.

Work History

Customer Service Representative

FOUND EVER
Gurgaon
10.2025 - 01.2026
  • Resolved customer inquiries and issues through effective communication and problem-solving.
  • Collaborated with team members to ensure seamless service delivery and enhance teamwork.
  • Maintained comprehensive knowledge of products and services to provide accurate customer support.
  • Engaged customers via multiple communication channels, ensuring prompt assistance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

B1 And B2 French - Foreign Languages Education

Alliance Francaise De Delhi
New Delhi , India
09-2025

Bachelor of Arts - English Language And Literature Honors

Delhi University
Delhi
07-2025

Senior Secondary (12th) -

Laxmi International School
01-2022

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Time management
  • Cross-cultural communication
  • Customer consulting
  • Effective teaching
  • Friendly behavior
  • Fluent speaker

Languages

French
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Hindi
Native
Native
English
Proficient (C2)
C2

Timeline

Customer Service Representative

FOUND EVER
10.2025 - 01.2026

B1 And B2 French - Foreign Languages Education

Alliance Francaise De Delhi

Bachelor of Arts - English Language And Literature Honors

Delhi University

Senior Secondary (12th) -

Laxmi International School
DIYA WALIA