Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Diyya Sravanthi

Diyya Sravanthi

HYDERABAD

Summary

IT professional with 5 years of experience at IBM, specializing in Oracle application support and Java development. Excelled in troubleshooting, performance tuning, and developing high-performance applications. Strong problem-solving skills, teamwork, and a commitment to continuous improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PACKAGE SPECALIST

IBM
Hyderabad
09.2021 - 07.2024
  • Package Specialist at Horizon BCBS client, New Jersey, using Java and Oracle in a 7-member team.
  • Supported healthcare projects managing insurance details, authorizations (ICOE, NASCO, FACETS), and provider communications.
  • Handled change requests, incidents, and compliance on ServiceNow; resolved issues within SLAs.
  • Performed DBA activities: optimized database queries, enhanced performance, and managed audit tables.
  • Ensured data integrity during file processing, managed job/task scheduling.
  • Resolved production issues, performed bug fixes, and analyzed Splunk logs for troubleshooting.
  • Awarded Best Team Member in 2023 for outstanding contributions.

Associate system engineer

IBM
India
03.2019 - 09.2021
  • Client: Schneider National Inc
  • OTM (Oracle Transportation Management)
  • Position: Support Analyst
  • Ticket analysis and resolution of tickets within specified SLA
  • Worked on incident tasks related to Order management, shipment Management, Fleet Management, Financials etc
  • Also worked on event tasks related to JMS Queues and Oracle Transport Management..
  • Involved in weekly checkouts to verify OTM 6.1, OTM 6.3 and its related applications like Cross dock Management tool, Trailer Unit Management, Customer Order Management and reporting issues to concerned team.
  • Track and Trace shipments and provide pre-notifications on shipment status to internal customers.
  • Provide production support (Functional and Technical issues resolution and finding root cause of repetitive)

Education

Bachelor of Science - Information Technology

KAKATIYA UNIVERSITY
WARANGAL
08-2018

Skills

  • Programming Languages: Java, SQL
  • Frameworks: Spring Boot, Hibernate
  • Web Technologies: HTML, CSS, JavaScript, RESTful APIs
  • Tools: Git, Jenkins, Docker, Maven
  • Databases: MySQL, PostgreSQL, Oracle
  • Other: Microservices, Agile methodologies, Test-Driven Development (TDD)
  • Oracle Application Support: Troubleshooting, performance tuning, integration with Java applications

Certification

  • Certified in AZ-900 Microsoft azure fundamentals
  • HADOOP Foundations-Level 1 Certification

Accomplishments

  • Attended workshops on advanced Java programming, microservices architecture, and Oracle application support.
  • Regularly participated in coding challenges and to sharpen problem-solving skills.
  • Received best team member Award in 2020 & 2023
  • Participated in client-conducted office events and won prizes in singing and drawing competitions.
  • Actively involved in organizing team-building activities and cultural events at the workplace.

Timeline

PACKAGE SPECALIST

IBM
09.2021 - 07.2024

Associate system engineer

IBM
03.2019 - 09.2021

Bachelor of Science - Information Technology

KAKATIYA UNIVERSITY

Similar Profiles

CREATE PROFILE
Diyya Sravanthi