D K Ashwin Kumar
Mysore
Summary
Dedicated and experienced Incident Management professional with a proven track record of efficiently handling and resolving incidents to minimize business impact. Possesses strong analytical skills and the ability to remain calm and focused under pressure. Committed to implementing effective incident response strategies to ensure the continuity of operations and the protection of organizational assets.
Overview
3
3
years of professional experience
Work History
Incident Management Specialist
Kriya Nextwealth
Mysore
2021.08 - Current
- Lead the incident management team in identifying, assessing, and prioritizing incidents according to their impact and urgency.
- Developed and implemented incident response procedures and protocols to streamline the resolution process and minimize downtime.
- Collaborated with cross-functional teams to investigate the root cause of incidents and implement preventive measures to mitigate future occurrences.
- Conducted post-incident reviews to analyze the effectiveness of response strategies and identify areas for improvement.
- Provided training and guidance to staff members on incident management best practices and procedures.
- Coordinated resolution of incidents with internal and external stakeholders.
Education
Bachelor of Arts -
University of Mysore
Mysore2023-08
Master of Computer Applications -
Jain Deemed University
Bengaluru2023-08
Skills
- Incident Detection
- Scrum frameworks
- Information Management
- Emergency response understanding
- Stakeholder Management
- Escalation management
- Improvement Recommendations
- Metrics Tracking
Languages
- English
- Kannada
- Hindi
Hobbies
- PC games, outdoor sports, Heading for drive
Timeline
Incident Management Specialist
Kriya Nextwealth
2021.08 - Current
Bachelor of Arts -
University of Mysore
Master of Computer Applications -
Jain Deemed University
Similar Profiles
Manoj Kumar MManoj Kumar M
Executive - Desktop Administrator at Kriya Nextwealth Pvt LtdExecutive - Desktop Administrator at Kriya Nextwealth Pvt Ltd
Manoj Kumar MManoj Kumar M
Executive - Desktop Administrator at Kriya Nextwealth Pvt LtdExecutive - Desktop Administrator at Kriya Nextwealth Pvt Ltd
Rohan D'CunhaRohan D'Cunha
Senior Key Account Manager at NextWealth Entrepreneurs Pvt LtdSenior Key Account Manager at NextWealth Entrepreneurs Pvt Ltd