D N Sanjeev

Oversaw IT infrastructure and network operations at Viveja IT Services, ensuring optimal performance and connectivity.
• Effectively troubleshot hardware and network issues, managing the asset life cycle for all IT-related assets.
• Collaborated with vendors for cost-efficient material procurement and strategic technology upgrades.
• Worked with cross-functional teams to maintain smooth operations without interruptions or delays.

• 040-6676 5000

Led IT support, troubleshooting, and escalations, ensuring minimal downtime and optimal operational efficiency.

Configured, maintained, and monitored firewalls, security solutions, and compliance policies to strengthen IT security.

Managed server migrations, VMware virtualization, and cloud infrastructure, optimizing performance and cost efficiency.

Administered Microsoft Entra (Azure AD), Office 365, and user access controls, ensuring secure authentication and access management.

Maintained IT asset tracking and lifecycle management, ensuring all resources are updated and utilized effectively.

Implemented and maintained an IT ticketing system to streamline issue tracking, improve SLA adherence, and enhance user experience.

Oversaw enterprise applications, operating systems, software licensing, and subscriptions to ensure compliance and efficiency.

Managed backup strategies and disaster recovery planning for critical servers and systems to ensure business continuity.

Handled domain registrations, SSL renewals, and DNS updates, maintaining secure and stable IT operations.

• 040-67996799
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Achieved customer satisfaction with timely resolution of technical issues and clear communication.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
• Visited customer locations to assess equipment functioning and develop repair plans.
• Collaborated closely with manufacturers on hardware specifications modifications that would improve overall system performance.
• Managed multiple projects concurrently while adhering to strict deadlines, ensuring timely completion without sacrificing quality or client satisfaction.

• 040 23814178, 65575940
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.

• Interacted with customers under supervision to support operational objectives.
• Attended training courses to build understanding of processes, techniques, and industry.