Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Dogga Vinay

Vijayawada,India

Summary

"Seasoned professional with 6.2 years of diverse experience in roles such as Senior Associate, Rigger, Livelihood Officer, and Site Executive. Demonstrated expertise in operations management, project coordination, and team leadership within dynamic and fast-paced environments. Skilled in overseeing and optimizing processes, driving efficiency improvements, and ensuring compliance with safety standards and regulations. Proven ability to thrive in cross-functional settings, collaborating with stakeholders to achieve organizational goals. Seeking to leverage my versatile skill set and extensive experience to contribute to the success and growth of a forward-thinking organization."

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work history

Livelihood-Officer

MAGICBUS INDIA FOUNDATION
VIJAYAWADA, INDIA
02.2023 - 03.2024
  • Build Strong Relationship with employers and education intuitions/colleges ensuring effective referral, placement and monitoring systems are in place for youth
  • Support youth during their self-development and skills training ensuring trainees are placed in positive outcomes and placements are successful.
  • Match students with suitable placement opportunities based on their skills, interests, and career goals, ensuring a good fit for both the student and the employer.
  • Maintain accurate records of student placements, including tracking placement outcomes, durations, and employer feedback, to assess program effectiveness and inform future planning.
  • Provide orientation sessions for students and employers to clarify expectations, roles, and responsibilities during the placement period.
  • Stay informed about trends and best practices in the field of workforce development, career services, and experiential learning, and incorporate relevant innovations into placement programs and services..

Senior Associate

INSTAKART SERVICE
HYDERABAD, INDIA
06.2021 - 12.2022
  • Led a team of last-mile delivery associates to ensure timely and efficient delivery of packages to customers across designated delivery zones.
  • Managed day-to-day operations of last-mile delivery hubs, including resource allocation, route planning, and performance monitoring
  • Implemented safety protocols and procedures to ensure compliance with health and safety regulations and minimize accidents and injuries among delivery associates.
  • Conducted regular performance reviews and provided coaching and training to delivery associates to improve productivity and customer service standards.
  • Developed and maintained relationships with third-party delivery partners and vendors to expand delivery network capacity and coverage.
  • Participated in training sessions and workshops to enhance job skills and knowledge of delivery processes and procedures.

Senior Associate

ROPPEN TRANSPORTATION SERVICE (RAPIDO)
VIJAYAWADA, INDIA
09.2019 - 01.2021
  • Oversaw day-to-day operations of Rapido's bike taxi and food delivery services, ensuring smooth and efficient service delivery to customers.
  • Led a team of operations associates and riders, providing direction, support, and training to ensure high performance and adherence to company policies and standards.
  • Cultivated and managed relationships with partner restaurants, merchants, and vendors, negotiating contracts, resolving issues, and ensuring compliance with service agreements.
  • Directed rider recruitment and onboarding processes, including candidate screening, interviews, and training, to maintain a reliable and skilled workforce.
  • Monitored and analyzed key performance metrics such as rider efficiency, order fulfillment rates, and customer feedback, implementing strategies to improve operational efficiency and service quality.
  • Provided effective customer service, addressing inquiries, complaints, and feedback from both riders and customers in a timely and professional manner.

Site Executive

Novel facility services pvt. ltd
BANGALORE, INDIA
05.2018 - 08.2019
  • Managed the day-to-day operations of manpower resources at [ Client location] in Bangalore, ensuring adequate staffing levels to meet project requirements and deadlines
  • Coordinated with project managers and department heads to assess manpower needs, forecast staffing requirements, and allocate resources accordingly.
  • Oversaw the recruitment and onboarding process for site personnel, including sourcing candidates, conducting interviews, and facilitating new hire orientations.
  • Conducted regular site inspections and safety audits to ensure compliance with occupational health and safety regulations and company policies.
  • Prepared and maintained reports on manpower utilization, recruitment metrics, and operational performance, providing regular updates to senior management.

Rigger

JIO PRIVATE LIMITED
VIJAYAWADA, INDIA
06.2016 - 04.2018
  • Installed, maintained, and dismantled telecommunication equipment, including antennas, cables, and supporting structures, according to engineering specifications and safety standards.
  • Conducted site surveys and assessments to determine optimal placement and configuration of equipment, ensuring optimal signal strength and coverage.
  • Installed and aligned antennas, microwave dishes, and other transmission equipment on towers and rooftops, ensuring proper orientation and alignment for optimal signal transmission.
  • Collaborated with engineering teams and project managers to plan and execute installation projects, coordinating schedules, resources, and logistics to meet project deadlines and objectives.
  • Provided technical support and guidance to field technicians and subcontractors during installation and maintenance activities, ensuring adherence to quality standards and best practices.
  • Documented installation procedures, equipment configurations, and maintenance activities, maintaining accurate records and reports for compliance and reference purposes.

Education

Associate's degree - B.Sc.(MECS)

NALANDA DEGREE COLLEGE
Vijayawada, Andhra Pradesh
06.2013 - 05.2016

INTERMEDIATE - MPC

Parvathaneni Brahmayya Siddhartha college of Arts
Vijayawada
06.2009 - 05.2013

High School - M.P.S.S

M.K.GANDHI PUBLIC SCHOOL
Vijayawada
06.2008 - 05.2009

Skills

  • Excellent interpersonal skills: Ability to communicate effectively and build rapport with students, educators, community members, and other stakeholders
  • Familiarity with e-commerce platforms, order management systems, and inventory management software to facilitate efficient operations and order processing
  • Ability to adapt to changing circumstances, unexpected situations, and evolving project requirements while maintaining safety and efficiency
  • Experience in coordinating logistics, dispatching riders, and optimizing routes to ensure efficient service delivery
  • Leadership skills to supervise and motivate a team of riders and support staff, providing guidance and support as needed
  • Ability to multitask and prioritize tasks effectively to meet service demands and deadlines
  • Ability to maintain records, reports, and documentation in compliance with company policies and regulatory requirements

Languages

English
Advanced

Affiliations

  • Enjoying books on a wide range of topics, including fiction, non-fiction, and biographies. simply enjoying listening to various genres of music.

Accomplishments

  • Certificates or diplomas obtained for completing specialized training courses .
  • I am honoured to have been recognized by both Rapido and Flipkart for my exceptional performance, dedication, and contributions to the organizations. At Rapido, I was awarded the "Employee of the Year" in acknowledgment of my consistent efforts to exceed performance expectations and make meaningful contributions to the success of the company's operations. This award is a reflection of the hard work, dedication, and passion that I bring to my role as a Senior Associate in Operations, and it serves as a source of motivation to continue striving for excellence.

Timeline

Livelihood-Officer

MAGICBUS INDIA FOUNDATION
02.2023 - 03.2024

Senior Associate

INSTAKART SERVICE
06.2021 - 12.2022

Senior Associate

ROPPEN TRANSPORTATION SERVICE (RAPIDO)
09.2019 - 01.2021

Site Executive

Novel facility services pvt. ltd
05.2018 - 08.2019

Rigger

JIO PRIVATE LIMITED
06.2016 - 04.2018

Associate's degree - B.Sc.(MECS)

NALANDA DEGREE COLLEGE
06.2013 - 05.2016

INTERMEDIATE - MPC

Parvathaneni Brahmayya Siddhartha college of Arts
06.2009 - 05.2013

High School - M.P.S.S

M.K.GANDHI PUBLIC SCHOOL
06.2008 - 05.2009

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