Singing, Acting, Painting, Travelling
Doli Kalita
HR, Talent and Culture Manager
Gurugram
Summary
Dynamic and empathetic Learning & Development & Culture Leader with over 3 years of experience across Talent Development, Employer Branding, Employee Engagement, and Organizational Culture Design. A Postgraduate in Clinical Psychology, combining behavioral insight with strategic HR expertise to design programs that enhance employee experience, capability, and retention. Built the L&D function from scratch at Statiq, established company-wide learning systems, structured progression pathways, and led initiatives to improve engagement, wellness, and leadership readiness.
Following my post-maternity contributions, I took a brief, intentional transition period and now bring renewed clarity, deeper empathy, energy, and commitment to drive people and culture excellence.
Overview
9
9
years of professional experience
4
4
Languages
Work History
HR, Talent, and Culture Manager
Statiq
06.2022 - 06.2025
- Built the L&D function from ground zero: set up the L&D framework for identifying training needs, designing competency maps, and creating PDPs across departments, including Operations, Tech, Sales, and Customer Support.
- Collaborated with Founders: Partnered directly with the founding team to identify learning challenges and design customized modules for different business verticals.
- Hiring (Tech & Non-Tech): Managed end-to-end hiring during the company’s scale-up phase, ensuring culture fit, and reducing early attrition.
- Onboarding & Induction Excellence: Designed and conducted induction for over 250 employees, covering company policies, product knowledge, IT security, PoSH, and culture immersion.
- ENPS & Org Manifesto: Launched a targeted eNPS survey, analyzed results, and implemented improvement plans aligned with the Org Manifesto on mission, vision, and values.
- Created and delivered core training programs: First-Time Manager Training, Visioning Workshop, Fundamentals of Coaching, Communication, and Product Understanding, Security, and PoSH Refresher Workshops.
- Policy Design & Implementation: Authored key policies for Customer Support, Sales, and Operations (including incentive and education reimbursement policies).
- LMS Implementation: Onboarded BHyve LMS, mapped skills for all employees, uploaded department SOPs, and achieved a 98% training completion.
- Employee Engagement and Well-being: Initiated a wellness program with 70% participation, and organized fitness challenges, outdoor tournaments, and Fun Fridays.
- Culture & Employer Branding: Maintained a 4.5+ rating on Glassdoor and AmbitionBox by driving authentic storytelling and milestone celebrations.
- Feedback and Communication Programs: Conducted exit interviews, monthly eNPS, and one-on-ones with each employee in all departments to improve transparency and trust.
- Learning Continuity & Development Policy: Fulfilled all training requests under the education policy, and tracked utilization to ensure learning ROI.
Cabin Crew
Vistara – TATA SIA Airlines
05.2019 - 04.2022
- Managed inflight operations and passenger experience across three different fleets.
- Handled diverse passenger demographics, emergencies, and ensured flight safety, and service excellence.
- Developed leadership, team management, and crisis-handling skills.
Cabin Crew
Jet Airways
12.2017 - 05.2019
- Ensured on-time performance, safety, and seamless passenger service delivery.
Intern
LGB Regional Institute of Mental Health
08.2016 - 09.2016
- Conducted clinical case assessments under supervision of psychiatrists and psychologists.
Education
M.A. - Clinical Psychology
Cotton University
Guwahati, Assam01.2017
B.A. - Education
Birjhora Kanya Mahavidyalaya
Bongaigaon, Assam01.2015
Skills
Learning & Development Strategy, Talent Management & Internal Progression, Leadership Development Programs, Employer Branding & Onboarding Experience, Competency Mapping & PDP Creation, Employee Wellness & Engagement Frameworks, HR Policies & Incentive Design, Hiring (Tech & Non-Tech), eNPS, Buddy & Pulse Programs, Behavioral Coaching & Communication Skills, LMS Implementation & Content Creation, E-learning module Creation, Stakeholder & Founder Collaboration
Accomplishments
Built L&D and Culture function from scratch at Statiq. Delivered onboarding training to 250+ employees and introduced continuous engagement models. Achieved measurable retention improvements and culture upliftment.
Interests
Timeline
HR, Talent, and Culture Manager
Statiq
06.2022 - 06.2025
Cabin Crew
Vistara – TATA SIA Airlines
05.2019 - 04.2022
Cabin Crew
Jet Airways
12.2017 - 05.2019
Intern
LGB Regional Institute of Mental Health
08.2016 - 09.2016
M.A. - Clinical Psychology
Cotton University
B.A. - Education
Birjhora Kanya Mahavidyalaya