Dollina Bhasin
New Delhi
Summary
Experienced Divisional Manager with over 14 years of experience in business intelligence. Proven ability to drive growth, improve operations, and implement strategic initiatives. Strong leadership skills and a passion for team development, equities, market research, and healthcare. Strategic thinker with an analytical mindset and expert knowledge.
Goal-oriented manager with distinguished experience in healthcare and financial industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
16
16
years of professional experience
Work History
Division Manager
Kalkine Solutions Pvt. Ltd
06.2023 - Current
- Company Overview: Kalkine Solutions Pvt.Ltd., Noida,
- Working with sister concern: Haanuwise-Market Research
- Working with a team of 20 researchers analyzing the business scope with pharmaceutical, artificial intelligence, consumer staples and energy companies in Europe, providing with market research solutions
- Analyzing the competitive, distribution landscape, market segmentation, key market trends.
- Stay updated on market trends,and industry developments,providing valuable input into product development and sale approaches that meet client needs
- Aiding and promoting the creation of goals, plans, and strategies that will achieve customer satisfaction and make efficient use of an organization's resources in an international market.
- Analyzing and assessing present processes and structures, and talking with clients about organizational and commercial flaws.
- Examining current systems with the workforce and keeping an eye on systems at all organizational levels.
- Guiding clients toward more effective organizational structures and creating solutions for organizational issues.
- Completing and assessing work studies by evaluating current and suggested approaches and techniques, such as administrative and clerical procedures.
- Creating and recommending recommendations to change workflows, redefine job roles, adjust processes, and address organizational issues.
- Supporting the implementation of accepted suggestions, releasing updated instructions and process manuals, and drafting the documentation.
- Conduct or recommend options for employee training, as needed.
- Gather data and organize information about the problem that has to be solved or a method that has to be improved.
- Discuss, provide feedback, and follow up with management to make sure the recommendations for changes are worked.
- Collecting and analyzing workflow diagrams, records, reports, manuals, and job descriptions from organizations.
- Reviewing operating procedures and providing advice on departures from procedures and standards.
- Initial Joining-Kalkine Pvt Ltd Jan 2019-November 2021
- Analyze business data and input from internal and external users to improve systems.
- Delivering the firm's global strategy across all verticals:
- Providing investment/wealth management, capital markets, and investment banking services
- Determine the needs of your clients and use our investment advisory services to help them allocate their assets and manage their finances appropriately
- To raise your share of the wallet, cultivate and strengthen your relationships with current HNI customers
- Consulted with clients, assessed needs, short/long-term goals, and risk tolerance; advised on investments and financial planning
- Built a loyal client base and generated customer engagement by leveraging digital and social media to create a personal advisor brand, launching campaigns across social media platforms, and maintaining a consistent schedule of content releases
- Analyzing and assessing present processes and structures, talking with clients about organizational and commercial flaws
- Examining current systems with the workforce and keeping an eye on systems at all organizational levels
- Guiding clients toward more effective organizational structures and creating solutions for organizational issues
- Completing and assessing work studies by evaluating current and suggested approaches and techniques, such as administrative and clerical procedures
- Managed a cross-functional team of 10 in 3 locations (UK, New York, and Australia) ranging from entry-level analysts to business development managers, and collaborated with research, data analysis, operations, and marketing teams to optimize the current processes.
- Work with business managers and executives to identify and correct process issues.
- Developed an automated report delivery system that reduced project timeline by 88% by automating manual processes.
- Manage cross-functional projects and coordinate inter-departmental teams.
- Identify and recommend new business process solutions.
- Formulate department goals and implement steps for their achievement.
- Achieved the highest target score of AUD 2,50,000 and GBP 40,000 into equities and research selling.
Business Head
VEYE Research
11.2021 - 03.2023
- Company Overview: VEYE Research, Delhi NCR
- Providing complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
- Developing annual operating plans, capital budgets, and forecasts, and build business cases for new business initiatives cost/benefit analysis
- Developing, preparing and analyzing reports with complex analysis and data for management review, and presenting to various levels of management
- Defining business requirements and providing analysis to increase operational efficiency
- Analyzing actual results against plan and forecast and recommending interventions where appropriate
- Identifying opportunities for improvement in operational performance and management of issues and problems requiring immediate attention
- Working cross-functionally in analyzing, designing, and developing business solutions
- Providing analytical support for multiple, complex cross-functional projects simultaneously, establishing work plans and timelines
Manager
EGA/ELI Research
06.2013 - 10.2018
- Company Overview: EGA/ELI Research , Delhi NCR
- Accountable for meeting quarterly/yearly business revenue and managing demand lead generation channels such as webinars, emails, outbound/inbound calls, and inbound digital marketing channels such as Instagram, and Linked-In
- Interacted with industry-targeted professionals to cover denial management (insurance coverage), compliance, and revenue cycle management
- Handled a team of 10 business development executives and helped them to execute an action resulting in delivering a target of 43k/monthly
- Analyzed reports from marketing and sales teams for business growth and optimization
- Employed in Brand/Product Management of Super Coder through social media, telemarketing, email marketing, webinar presentations, and promotion
- Analyze business data and input from internal and external users to improve systems
- Monitor and optimize current processes
- Achieved a business target of $14,000-$40,000/monthly as per the revenue generated by the self-conducted webinars
Pharmacy Assistant
Lloyds Pharmacy
07.2010 - 11.2011
- Company Overview: Lloyds Pharmacy, London
- Promoted skin care products such as Oilatum cream, Johnson's milk cream, Derma skin care, Aveeno cream, Vichy, etc., and successfully consulted patients for minor ailments and learned professional services like alcohol monitoring and blood pressure control
- Assisted pharmacists in compounding prescription medications with zero errors
- Reduced waste by 10% by optimizing inventory management
Medical Advisor
Plough Green Pharmacy
02.2010 - 06.2010
- Company Overview: Plough Green Pharmacy, City of London
- Managed suppliers across different product categories, ensuring standardization of products, processes, and prices
- Also interacted with doctors and nearby located surgeries to focus on the drug interactions of any proposed drug on the prescription and its pharmacological side effects
Kingston University Ambassador
Kingston University
09.2009 - 01.2010
- Company Overview: Kingston University, London
- Managed to raise funds of around £40,000 by placing outbound calls to potential alumni all around the globe for the Alumni Campaign (Kingston University, London) and was selected among the top callers with an energetic style
- Also, developed and coordinated several multimedia packages including brochures, cards, and purchase displays for specific assignments
Education
MSc - Pharmaceuticals with Business/Finance Management
Kingston University London
10.2009
Mutual Funds, Wealth Management and Investment Banking
National Stock Exchange
New Delhi, India06.2025
RG-146 Securities - undefined
Financial Education Australia
01.2022
Bachelors of Pharmacy - undefined
Jamia Hamdard
07.2008
Skills
- Wealth Management
- Microsoft Excel
- Leadership
- Fast Learner
- Effective Time Management
- Ability to Work in a Team
- Initiative and Problem-solving Abilities
- Microsoft Office
- Business Strategy
- Market Research
- Business Intelligence
Timeline
Division Manager
Kalkine Solutions Pvt. Ltd
06.2023 - Current
Business Head
VEYE Research
11.2021 - 03.2023
Manager
EGA/ELI Research
06.2013 - 10.2018
Pharmacy Assistant
Lloyds Pharmacy
07.2010 - 11.2011
Medical Advisor
Plough Green Pharmacy
02.2010 - 06.2010
Kingston University Ambassador
Kingston University
09.2009 - 01.2010
RG-146 Securities - undefined
Financial Education Australia
Bachelors of Pharmacy - undefined
Jamia Hamdard
MSc - Pharmaceuticals with Business/Finance Management
Kingston University London
Mutual Funds, Wealth Management and Investment Banking
National Stock Exchange
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