Summary
Overview
Work History
Education
Skills
Soft Skills
Hobbies and Interests
Projects
Timeline
Generic

Dolly Banswal

Gurgaon

Summary

Highly productive Software Developer with expertise in Java, SQL, NoSQL, Python, and Node.js. Known for efficiently completing tasks and delivering focused solutions to complex software challenges. Adept at problem-solving, teamwork, and adaptability, ensuring seamless collaboration and project success.

Overview

2
2
years of professional experience

Work History

Software Developer

Paisabazaar.com
Gurugram
06.2022 - Current
  • Contributed to the development of Finpower, Paisabazaar’s ground-breaking new product that leverages the Account Aggregator initiative to enhance financial inclusion and access to credit, powered by technologies such as Spring Boot, Java, MySQL, REST API, Hibernate, JPA, J2EE, MVC, Express.js Microservices Architecture, Linux, VM, Multithreading, Servlets, Distributed Systems, ORM.
  • Designed and implemented a system to perform quality checks on agent-customer calls, ensuring that agents adhered to proper conduct. The solution improved agent-customer communication and integrated AI-driven techniques to prioritise and limit the number of calls requiring manual review. As a result, we significantly reduced the workload of the quality assurance team and optimised team size, contributing to operational efficiency and cost savings for the company.
  • Optimized the account aggregator project workflow by integrating Kafka Queue, resulting in a 20% increase in throughput
  • Architected and implemented a new refund management system, improving efficiency and scalability while reducing refund processing time by 30%.
  • implemented a new WhatsApp-based document upload feature for Paisabazaar products, increasing document upload rates by 20%, and reducing customer support tickets by 15%
  • Managed an internal service generating over 1 million leads per month, contributing to a 10% increase in sales

Education

M.Tech - Computer Science and Engineering

Indian Institute of Technology (IIT) Jodhpur
Jodhpur, Rajasthan

B.Tech - Computer Science and Engineering

Anand Engineering College
Agra, Uttar Pradesh

Skills

Programming Languages:

JavaScript, Python, Java, PHP

Frontend Technologies:

HTML, CSS, Reactjs, Redux

Backend Technologies:

Nodejs, Expressjs, Spring Boot, Spring MVC, REST API, Hibernate, JPA, JDBC, Apache, Maven, django

Databases:

MongoDB, MySQL, Cassandra, Redis, Elastic Search

DevOps & Infrastructure:

Docker, Kubernetes, Linux, Virtual Machines (VM)

Other Technologies:

ORM, Data Structures, Git, Kafka, OOPS

Soft Skills

  • Problem Solving
  • Teamwork
  • Analytical thinking
  • Communication
  • Adaptibility

Hobbies and Interests

  • Drawing
  • Dancing
  • Watching Movies/Web-Series

Projects

Account Aggregator (FINPOWER)

  • The project is based on the Account Aggregator framework developed by RBI in association with Government of India, with the aim democratising financial data access by empowering consumers with complete control of their sensitive financial data. Serving as the next innovation in fintech sector after UPI for India.
  • The project aims to simplify lending process for consumers as well as lending providers by fast tracking the application process in realtime. Also, it can be used by users to track their expenses and get advance financial insigts on their expenditures as well as income from various different sources to manage personal finance smartly
  • Technologies Used: Spring Boot, Java, MySQL, REST API’s, Node.js, JavaScript, MongoDB, Redis, Lombok, Hibernate, JPA, J2EE, MVC, Microservices Architecture, Linux, VM, Multithreading, Servlets, ORM, Git, Maven

Portal Management (NEO)

  • The project act as internal CMS for Paisabazaar, in which all the events and communications are managed. The aim of the project is to empower Buisness, Product and Marketing teams to create an manage different kind of events and communications. The project works on RBAC(Role Based Authorization Control) system, to ensure scrutiny for each and every event and communication.
  • Technologies Used: REST API’s, Node.js, JavaScript, React, State Management, MySQL, Lifecycle Methods, Hooks, JSON, NPM, HTML, CSS, MongoDB, Redis, MVC, Microservices Architecture

Drishti 

  • A system to conduct quality assessments of agent-customer interactions, ensuring adherence to professional standards and providing insights into agent performance. The system helped identify areas for improvement, reducing the risk of negative customer experiences and ensuring high-quality service delivery.
  • Technologies Used: Python, django, mongodb, mysql, elastic search

Timeline

Software Developer

Paisabazaar.com
06.2022 - Current

M.Tech - Computer Science and Engineering

Indian Institute of Technology (IIT) Jodhpur

B.Tech - Computer Science and Engineering

Anand Engineering College

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