Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Personal Information
Country Of Residence
Languages
Timeline
Generic

Dolly Monica Pattabhi

Summary

To build the long term career in hospitality industry with opportunities for career growth. To use my skills in the best possible way for achieving the company’s goals and to enhance my professional skills in a dynamic and fast paced work place, to solve the problem in an effective and creative manner in a challenging position, seeking responsible job with an opportunity for professional challenges.

Overview

19
19
years of professional experience
12063
12063
years of post-secondary education

Work History

Cabin Crew

Qatar Airways
01.2017 - 02.2026
  • Award winning international airlines

Health Care Assistant

St. Johns Nursing Home
01.2014 - 01.2016
  • Looking after elderly residents
  • Facilitating their needs
  • Handling dementia and Alzheimer residents
  • Palliative care support

Passenger Service Agent

British Airways
01.2009 - 01.2012
  • Checking in passengers
  • Rebooking the delay flights
  • Boarding passengers
  • Handling special service passengers
  • Achieved best employer award in British Airways as a passenger service agent (2011)

Outbound Call Center Agent

Indian Airlines (Omnia)
01.2007 - 01.2009
  • Handling the queries of the customers
  • Making professional outgoing calls
  • Data entry system
  • Genuine commitment to customer service
  • Booking flights

Education

INTERNATIONAL DIPLOMA IN PRE AND PRIMARY TEACHER TRAINING (LEVEL 4) - INTERNATIONAL DIPLOMA IN PRE AND PRIMARY TEACHER T

CAPITAL INSTITUTE FOR CAREER DEVELOPMENT
02.2025 - 10.2025

Professional higher diploma - travel and tourism management level 7

Dublin

STRATEGIC AND LEADERSHIP MANAGEMENT -

Dublin

ATRS course - airline customer service course

Dublin

Diploma -

Cabin Crew and Hospitality Management

Intermediate -

St. Pious Girls College

Board of Secondary -

St. Pious Girls High School

Skills

  • Computer knowledge
  • Microsoft office
  • English
  • Hindi
  • Telugu

Accomplishments

Best Employer Award, British Airways, 06/11

Hobbies and Interests

  • Listening to music
  • Reading books

Personal Information

  • Nationality: Indian
  • Marital Status: single

Country Of Residence

Qatar

Languages

English
Proficient
C2

Timeline

INTERNATIONAL DIPLOMA IN PRE AND PRIMARY TEACHER TRAINING (LEVEL 4) - INTERNATIONAL DIPLOMA IN PRE AND PRIMARY TEACHER T

CAPITAL INSTITUTE FOR CAREER DEVELOPMENT
02.2025 - 10.2025

Cabin Crew

Qatar Airways
01.2017 - 02.2026

Health Care Assistant

St. Johns Nursing Home
01.2014 - 01.2016

Passenger Service Agent

British Airways
01.2009 - 01.2012

Outbound Call Center Agent

Indian Airlines (Omnia)
01.2007 - 01.2009

Professional higher diploma - travel and tourism management level 7

STRATEGIC AND LEADERSHIP MANAGEMENT -

ATRS course - airline customer service course

Diploma -

Cabin Crew and Hospitality Management

Intermediate -

St. Pious Girls College

Board of Secondary -

St. Pious Girls High School
Dolly Monica Pattabhi