Dolly Patel
Administrative Assistant
Ahmedabad
Summary
Experienced professional and administrative leader skilled in managing office operations and streamlining workflow processes. Recognized for fostering team collaboration and consistently delivering successful outcomes. Known for reliability, adaptability, and strong skill set in organizational management and strategic planning.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Administrative Manager
Heights Liquor Store
06.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
Office Admin Manager
Radhe Krishna Utensils Store
08.2011 - 05.2024
- I m working as a store manager,holding sales and purchase both department.
- Updated reports, managed accounts, and generated reports for company database.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Education
BBA -
Gujrat University
06.2001 - 05.2003
Skills
Sales
Interests
Reading
Travel
Personal Information
- Date of Birth: 03/04/83
- Gender: Female
- Nationality: Indian
- Driving License: GJ0120009172400
- Marital Status: Married
- Place of Birth: Ahmedabad
Resume Objective
Motivated and detailed-oriented sales professional with 10 years of supervisory experience seeking a management position. Seeking an opportunity to apply my advanced knowledge of sales and customer service and my experience with team-building and staff development.
Timeline
Administrative Manager
Heights Liquor Store
06.2024 - Current
Office Admin Manager
Radhe Krishna Utensils Store
08.2011 - 05.2024
BBA -
Gujrat University
06.2001 - 05.2003
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