DOLLY SHALET CRASTA
Bangalore
Summary
Dynamic Senior Office Manager at Caastle Technology & Services, adept in talent acquisition and vendor management. Proven track record in optimizing office operations and enhancing employee engagement. Skilled in contract negotiation and compliance enforcement, driving efficiency and fostering a collaborative work environment. Recognized for exceptional problem-solving and communication abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Office Manager
Caastle Technology & Services India Pvt Ltd
Bangalore
09.2018 - Current
- Lead comprehensive office operations for the Bangalore location, ensuring smooth functionality
- Manage vendor relationships, service providers, and lease agreements, ensuring cost efficiency and timely payments
- Oversee contract negotiations, price discussions, and procurement for optimal resource utilization
- Supervise travel desk management, including air ticketing, hotel bookings, visa arrangements, and transportation
- Oversee facility management, including housekeeping, electrical, plumbing, premises repair, and IT coordination
- Administer employee records and onboarding processes in the greythr portal for Bangalore operations
- Organize and manage corporate events, including employee engagements, festivals, and annual celebrations
- Ensure adherence to health, safety, and compliance protocols for a secure work environment
- Manage recruitment processes, including sourcing, screening, and scheduling interviews
Project Coordinator
Adecco India Pvt Ltd & Cisco Systems India Pvt Ltd
06.2018 - 08.2018
- Organized and prioritized work to ensure timely completion of assignments
- Managed Director’s calendars, appointments, and expense sheets
Senior Executive HR & Admin
NewWave Computing Pvt Ltd
10.2015 - 08.2017
- Managed HR processes, including new hire onboarding, induction, and database management
- Provided reports on HR activities on weekly, monthly, and yearly intervals
- Assisted finance in payroll, reimbursements, and expense management
- Oversaw facility and vendor management, ensuring smooth office operations
Executive Assistant
VFC Sourcing India Pvt Ltd
10.2014 - 01.2015
- Acted as a liaison between executives and internal/external stakeholders
- Maintained office supplies, managed procurement, and handled contract records
Assistant Manager - HR & Administration
Bureau Veritas Consumer Products Services (I) Pvt Ltd
06.2008 - 10.2014
- Managed end-to-end recruitment, talent acquisition, and salary negotiations
- Coordinated with government bodies to ensure statutory compliance
- Conducted health and safety audits, fire drills, and compliance training
HR & Administrative Executive
MSource India Pvt Ltd
12.2006 - 08.2008
- Managed the full recruitment cycle, including sourcing, screening, and scheduling interviews
- Handled HR administrative tasks, including payroll, attendance, and employee database updates
- Coordinated with vendors and government bodies for regulatory compliance
Education
Bachelor of Business Administration -
Madurai Kamaraj University
Pre-University Course -
St. Joseph’s Evening College
Skills
- Talent acquisition
- Office management
- Facility management
- Contract negotiation
- Recruitment processes
- Communication skills
- Problem solving
- Staff scheduling
- Workflow optimization
- Onboarding
- Employee engagement
- Vendor management
- Procurement
- Travel coordination
- Lease negotiations
- Infrastructure planning
- Maintenance oversight
- Compliance enforcement
- Risk mitigation
- Safety audits
- Financial planning
- Contract negotiations
- Expense control
- Policy compliance
- Process enhancements
- Documentation
- Staff supervision
- Training
- Development
- Microsoft Office Suite
- HR & Facility Management Software
- Compliance & Audit Tools
Certification
- Internal Auditor on ISO 14001:2004, Bureau Veritas Consumer Product Services, 04/01/12
- Workshop on Regulatory Requirements (ISO 14001:2004 & BS OHSAS 18001:2007), 08/01/12
- Certified E-Waste Management Associate (Workshop), Bureau Veritas Consumer Product Services, 10/01/12
- Global E-Waste Management and Services Certification
- Certificate of Appreciation - Corona Warrior, Bruhat Bengaluru Mahanagara Palike (BBMP), Government of Karnataka
Willingness To Relocate
Yes
References
Available upon request.
Availability
Immediate
Timeline
Senior Office Manager
Caastle Technology & Services India Pvt Ltd
09.2018 - Current
Project Coordinator
Adecco India Pvt Ltd & Cisco Systems India Pvt Ltd
06.2018 - 08.2018
Senior Executive HR & Admin
NewWave Computing Pvt Ltd
10.2015 - 08.2017
Executive Assistant
VFC Sourcing India Pvt Ltd
10.2014 - 01.2015
Assistant Manager - HR & Administration
Bureau Veritas Consumer Products Services (I) Pvt Ltd
06.2008 - 10.2014
HR & Administrative Executive
MSource India Pvt Ltd
12.2006 - 08.2008
Bachelor of Business Administration -
Madurai Kamaraj University
Pre-University Course -
St. Joseph’s Evening College
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