Dolly Singh
Greater Noida
Summary
Dynamic Senior Optometrist with 2 years of experience, delivering exceptional patient care and operational excellence in a fast-paced environment.t. Proficient in diagnostic testing, quality assurance, and preventative care, consistently achieving high standards of service and patient satisfaction. Successfully implemented educational initiatives that significantly increased patient compliance and repeat business. Demonstrated strong leadership by training new staff and optimizing clinical processes to enhance overall efficiency. Committed to fostering a positive patient journey through effective communication and collaboration with healthcare teams.
Overview
3
3
years of professional experience
Work History
Senior Optometrist
Lenskart Solutions Private Limited
Greater Noida
12.2022 - 06.2025
- Assisted optometrists with machine testing, handling over 15 tests per day with a zero error rate.
- Initiated a contact lens education program that improved patient compliance and repeat purchases by 35%.
- Facilitated the referral process to Ophthalmology, which enhanced patient journey and departmental cooperation.
- Trained and equipped 5 new staff members in optical dispensing and front office management.
- Increased customer satisfaction by providing exceptional service, measured by a 10% improvement in service quality surveys.
- Streamlined patient appointment scheduling, enhancing overall office efficiency by identifying and rectifying procedural bottlenecks.
- Managed the ordering and verification of 200+ glasses and contact lenses orders per month with 99% accuracy.
- Administered basic optometric tests and assisted in maintaining clinical equipment, contributing to patient flow improvement by 15%.
Education
Diploma in Optometry
Dr. Mohan Lal Memorial Gandhi Eye Hospital
Aligarh 08-2022
Intermediate
Tikaram Girls Inter College
Aligarh 05-2020
High School
Raghuraj Inter College
Aligarh05-2018
Skills
- Contact lens fitting
- Patient education
- Clinical equipment maintenance
- Optometric testing
- Customer service
- Inventory management
- Problem solving
- Communication skills
- Quality assurance
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Senior Optometrist
Lenskart Solutions Private Limited
12.2022 - 06.2025
Diploma in Optometry
Dr. Mohan Lal Memorial Gandhi Eye Hospital
Intermediate
Tikaram Girls Inter College
High School
Raghuraj Inter College
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