Dominic Fernandes
Verna
Summary
Dynamic and results-driven professional with extensive experience as a Bike Delivery Boy at Amazon Online Logistics. Expert in route management and delivery coordination, consistently optimizing delivery times. Proven track record in customer service, ensuring satisfaction through effective communication and problem resolution. Skilled in record keeping, enhancing operational efficiency.
Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations.
Reliable Delivery Boy known for high productivity and efficient task completion. Skilled in navigation, time management, and customer service. Excel at communication, problem-solving, and adaptability to ensure seamless delivery operations. Committed to providing top-notch service and meeting tight deadlines in fast-paced environments.
Reliable and punctual Delivery Boy with familiarity in fast-paced delivery environments. Experience includes management of time-sensitive tasks, navigation skills, and customer service. Known for dependability, cleanliness, and organizational ability. Consistently praised for efficiency and making a positive impact on customer satisfaction.
Overview
23
23
years of professional experience
2000
2000
years of post-secondary education
Work History
Bike Delivery boy
Eternal Services
Margao
05.2024 - Current
- Delivered packages promptly to various customer locations across the city.
- Maintained accurate records of deliveries and customer interactions daily.
- Communicated effectively with customers regarding delivery times and issues.
- Coordinated with warehouse staff to verify package contents before delivery.
- Managed routes efficiently to optimize delivery times and minimize delays.
- Assisted customers with inquiries and provided exceptional service during deliveries.
- Delivered items to customers and presented invoices for payments.
Bike Delivery boy
Instakart Services Pvt Ltd
Margao
08.2019 - 05.2024
- Delivered packages promptly to various customer locations across the city.
- Maintained accurate records of deliveries and customer interactions daily.
- Communicated effectively with customers regarding delivery times and issues.
- Managed routes efficiently to optimize delivery times and minimize delays.
- Assisted customers with inquiries and provided exceptional service during deliveries.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered items to customers and presented invoices for payments.
Bike Delivery boy
Amazon Online Logistics
Margao
01.2016 - 07.2019
- Delivered packages promptly to various customer locations across the city.
- Maintained accurate records of deliveries and customer interactions daily.
- Communicated effectively with customers regarding delivery times and issues.
- Ensured vehicle cleanliness and compliance with safety regulations regularly.
- Managed routes efficiently to optimize delivery times and minimize delays.
- Assisted customers with inquiries and provided exceptional service during deliveries.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered items to customers and presented invoices for payments.
- Provided excellent customer service by answering questions and addressing concerns.
Store Keeper
Westzone Supermarket
Dubai UAE
07.2014 - 09.2015
- Received and organized incoming inventory in designated storage areas.
- Conducted regular stock checks to maintain accurate inventory records.
- Assisted customers in locating products and answering inquiries efficiently.
- Collaborated with team members to ensure timely restocking of shelves.
- Managed product rotation to minimize waste and ensure freshness.
- Operated warehouse equipment safely to transport goods as needed.
- Maintained cleanliness and safety standards in the storage area consistently.
- Updated stock information on a daily basis in the system.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
Office Incharge
W S Retail Services Pvt Ltd
Ponda
02.2013 - 04.2014
- Supervised daily operations to ensure smooth workflow and compliance with standards.
- Coordinated team activities to enhance service delivery and customer satisfaction.
- Managed inventory control processes using retail management software for efficiency.
- Trained new staff on company policies, procedures, and best practices for performance.
- Implemented safety protocols to promote a secure working environment for all employees.
- Maintained records of employee attendance and performance.
Supply Clerk
General Dynamics Information Technology
Arifzan
04.2011 - 04.2012
- Managed inventory records using automated tracking systems.
- Organized supplies in designated storage areas for easy access.
- Coordinated with suppliers to ensure timely delivery of materials.
- Assisted team members in locating necessary equipment and supplies.
- Conducted regular inventory audits to verify stock levels.
- Maintained cleanliness and orderliness in supply areas.
Housekeeping Supervisor
Everest Enterprises
Goa Airport
07.2010 - 02.2011
- Supervised daily housekeeping operations to ensure cleanliness and order.
- Trained new staff on cleaning protocols and safety procedures.
- Scheduled shifts and assigned tasks to housekeeping team members.
- Inspected guest rooms and public areas for cleanliness standards.
- Managed inventory of cleaning supplies and placed orders when necessary.
- Enforced safety guidelines to maintain a hazard-free environment.
Bike Delivery boy
Saini Enterprises
Verna
07.2008 - 07.2010
- Delivered packages promptly to various customer locations across the city.
- Maintained accurate records of deliveries and customer interactions daily.
- Communicated effectively with customers regarding delivery times and issues.
- Ensured vehicle cleanliness and compliance with safety regulations regularly.
- Coordinated with warehouse staff to verify package contents before delivery.
- Managed routes efficiently to optimize delivery times and minimize delays.
- Assisted customers with inquiries and provided exceptional service during deliveries.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
Counter Salesperson
Dada Vaidya Ayurvedalay
Panaji
06.2002 - 05.2004
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained inventory levels by restocking shelves and organizing products effectively.
- Educated customers on Ayurvedic principles and benefits of various herbal remedies.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Conducted regular product displays to promote new arrivals and seasonal offerings.
- Monitored store cleanliness and ensured compliance with health and safety standards.
Education
Our Lady of Perpetual Succour High' School
Cortalim GoaSkills
- Route management
- Package verification
- Delivery coordination
- Record keeping
- Customer service
- Time management
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Nationality
- Indian
Religion
- Catholic
Hobbies
- Playing Football, Singing, Reading, Listening to Music.
Passport Details
- AB900353
Timeline
Bike Delivery boy
Eternal Services
05.2024 - Current
Bike Delivery boy
Instakart Services Pvt Ltd
08.2019 - 05.2024
Bike Delivery boy
Amazon Online Logistics
01.2016 - 07.2019
Store Keeper
Westzone Supermarket
07.2014 - 09.2015
Office Incharge
W S Retail Services Pvt Ltd
02.2013 - 04.2014
Supply Clerk
General Dynamics Information Technology
04.2011 - 04.2012
Housekeeping Supervisor
Everest Enterprises
07.2010 - 02.2011
Bike Delivery boy
Saini Enterprises
07.2008 - 07.2010
Counter Salesperson
Dada Vaidya Ayurvedalay
06.2002 - 05.2004
Our Lady of Perpetual Succour High' School
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