Dominic V
Team Leader
Chennai
Summary
Results-driven professional with a natural aptitude for effectively leading and coordinating teams. Extensive expertise in supply chain logistics, demonstrating exceptional abilities in project management and problem-solving. Dedicated to optimizing operations and fostering seamless coordination to drive efficiency and productivity.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Team Leader, Ocean
Expeditors International (India) Pvt. Ltd
05.2024 - Current
- Increased customer satisfaction with timely deliveries by optimizing routing and scheduling.
- Developed comprehensive training programs for team members to enhance skill sets and improve performance.
- Fostered a positive work environment through effective leadership, encouraging continuous improvement among team members.
- Analyzed data trends to forecast demand accurately, allowing for adjustments in resource allocation as needed.
- Managed budgets effectively while consistently monitoring expenses against set financial targets .
- Contributed to the overall success of the organization by applying effective leadership skills and constantly striving for excellence within the logistics department.
- Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
- Identified and addressed potential revenue leakage while driving the implementation of new ideas and processes to eliminate work duplication.
- Collaborated with international colleagues, carriers, and internal stakeholders to expedite schedules and ensure a seamless process.
- Maintained data quality by ensuring accuracy of milestones, managing sick files, and overseeing billing records
- Focused on developing new lanes for existing customers to expand service offerings and drive business growth
Assistant Manager - Ocean
DHL Logistics Pvt. Ltd
04.2023 - 05.2024
- Handling End to End Export Logistical needs of the customer by providing multiple ideas which can meet customer requirements
- Optimized the process of vendor reconciliation resulting in faster release of the shipping documents
- Contract and Vendor Management
- Assisting senior management in review and improvement in P&L on monthly basis
- Ensure timely delivery of shipments while adhering to customs and regulatory requirements
- Handle customer inquiries and resolve issues promptly to maintain customer satisfaction
- Streamline processes to improve operational efficiency and reduce costs
- Collaborated with other departments such as Sales and Finance to ensure alignment with the company's overall goals and objectives
- Conduct thorough compliance checks to ensure adherence to international trade regulations and customs requirements
- Implement cost-effective shipping solutions while maintaining high-quality service standards
- Collaborate with cross-functional teams to resolve issues and optimize supply chain efficiency
- Analyzed data related to the OFR Export Operation and the Customer Service Team to identify trends, areas for improvement, and opportunities for growth
- Managed budgets related to the OFR Export Operation and the Customer Service Team to ensure financial targets were met
- Managing budgets related to the billing process
- Monitoring the performance of the billing process by setting performance metrics, conducting regular performance reviews, and identifying areas for improvement
- Undertook various other tasks and responsibilities as required to support the smooth functioning of the OFR Export Operation and the Customer Service Team
Senior Executive
DHL Logistics Pvt. Ltd
11.2021 - 04.2023
- Handling FCL & LCL documentation with all co-loader's & Liner's
- Maintaining our KPI's in time likely sharing pre alert, updating operational challenges to counterpart with intimation of any delay's acquired
- Submitting SI to different parties upon their formalities followed on or before cutoff time to avoid seamless onboarding
- Verifying on MBL draft with shipping bill & stuffing report to ensure zero errors on documentation for resulting in smooth operational activity
- Upon country regulation's namely AMS / ISF / ACI / AFR for smooth cargo clearance has been also practiced & done prior to sailing for 1Y(AMS) & 3 Z(ISF)
Intern
DHL Logistics Pvt. Ltd
11.2020 - 11.2021
- Internship at DHL Global Forwarding, Chennai, where I gained valuable experience in export operations and logistics management, working on various projects and collaborating with a diverse team of professionals
Education
DIPLOMA - INTERNATIONAL LOGISTICS
Business School of Logistics and Shipping
01.2020 - 06.2020
B.A - ENGLISH
ST. JOSEPH'S College
06.2014 - 05.2017
Skills
CW1 Super user
Accomplishments
- Best Debutant Award-2024 - Expeditors International (India) Pvt. Ltd
- Being awarded as problem solver of the month more than 4 times in current year
- Rewarded three times extra mile award for gaining additional lane and customer from assigned job role.
- Completed CIF - certified international forwarder course in DHL.
Certification
Certified Supply Chain Professional (CSCP) - Association for Supply Chain Management.
Timeline
Certified Supply Chain Professional (CSCP) - Association for Supply Chain Management.
01-2025
Certified Supply Chain Professional (CSCP) - APICS.
07-2024
Team Leader, Ocean
Expeditors International (India) Pvt. Ltd
05.2024 - Current
Assistant Manager - Ocean
DHL Logistics Pvt. Ltd
04.2023 - 05.2024
Senior Executive
DHL Logistics Pvt. Ltd
11.2021 - 04.2023
Intern
DHL Logistics Pvt. Ltd
11.2020 - 11.2021
DIPLOMA - INTERNATIONAL LOGISTICS
Business School of Logistics and Shipping
01.2020 - 06.2020
B.A - ENGLISH
ST. JOSEPH'S College
06.2014 - 05.2017
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