Dominic Abraham K J
.
Mangalore,
Summary
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Security Supervisor
G4S Secure Solutions India Pvt Ltd
Mangalore,
06.2021 - Current
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Worked closely with HSE dept of Client (M/s Hindustan Unilever Ltd) conducting drills and excercise to tackle any emergency incidents.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
Delivery Associate
Amazon Transports Service Pvt Ltd
Mangalore,
06.2019 - 06.2021
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
Distributor - Prepaid
Reliance Jio Infocom Ltd
Mangalore,
01.2014 - 03.2019
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Advised retailers on merchandising best practices, enhancing product visibility within stores.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Monitored competitor activity closely, adapting strategies as needed to maintain a competitive edge in the marketplace.
Category Head - IT
Pai International Electronics
Mangalore,
02.2011 - 12.2013
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
Sales Lead Manager
Manhars Computers
Mangalore,
06.2009 - 01.2011
- Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Strengthened internal communication channels between the sales department and other functional units such as delivery , assembly & technician teams for seamless collaboration on projects/tasks across the organization.
- Spearheaded training initiatives to equip team members with essential selling techniques and product knowledge.
Assistant Manager
World Of Titan
Mangalore,
05.2008 - 05.2009
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor Of Arts -
St. Aloysius Evening College
Mangalore 07.2005 - 04.2008
12 - Science
St.Alouysius Pre University College
Mangalore 06.2002 - 04.2004
Skills
Security team management
Fluent in english
Investigative procedures
Staffing and scheduling
Safety and security regulations
Emergency Management
Incipient Fire Safety training
Safety and security procedures
Team Leadership
Security management
Emergency Response
Incident Investigation
Patrol operations
Emergency Response and Management
Microsoft Office
Fire Response
Certification
NEBOSH - International General Certificate in Occupational Health and Safety
Timeline
NEBOSH - International General Certificate in Occupational Health and Safety
01-2024
Security Supervisor
G4S Secure Solutions India Pvt Ltd
06.2021 - Current
Delivery Associate
Amazon Transports Service Pvt Ltd
06.2019 - 06.2021
Distributor - Prepaid
Reliance Jio Infocom Ltd
01.2014 - 03.2019
Category Head - IT
Pai International Electronics
02.2011 - 12.2013
Sales Lead Manager
Manhars Computers
06.2009 - 01.2011
Assistant Manager
World Of Titan
05.2008 - 05.2009
Bachelor Of Arts -
St. Aloysius Evening College
07.2005 - 04.2008
12 - Science
St.Alouysius Pre University College
06.2002 - 04.2004