A dedicated individual that excels in customer service and is proficient in American Sign Language, I effectively foster a welcoming environment as well as demonstrate strong organizational skills and positive demeanor.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Huse Culinarily
10.2022 - Current
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with their duties.
Managed seating chart and monitored activity in restaurant to keep a constant and efficient dining flow.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
First Year Experience Mentor
Bethel University
08.2021 - 12.2021
Assisted youth with homework assignments, sports, and fitness, art and literacy.
Helped students develop organizational, time management and study skills.
Served as role model for mentees by demonstrating strong values and ethical standards.
Collaborated with teachers, counselors and administrators to foster access to resources and support.
Education
Elementary Education
Indiana University, Purdue University Indianapolis
Indianapolis, IN
American Sign Language
Bethel University
Mishawaka, IN
Covenant Christian High School
DeMotte, IN
01-2020
Skills
American Sign Language proficient
Customer Service
Reservation coordination
Multi-line telephones
Problem-solving
Strategic planning
Positive and Professional demeanor
Organization skills
Languages
English
Native or Bilingual
Spanish
Elementary
American Sign Language
Professional Working
Interests
Photography
Fashion
Outdoor Recreation
Timeline
Restaurant Hostess
Huse Culinarily
10.2022 - Current
First Year Experience Mentor
Bethel University
08.2021 - 12.2021
Elementary Education
Indiana University, Purdue University Indianapolis